Customer Ratings & Reviews

I loveeeee ittt…. It was amazin… very profesional. I was really scared because lately, packages were being stolen… but everything turned out perfect.

Always get this because the tech never seems to last. Never had any issues with using the warranty.

Geek squad has always been a great service. My smart watch was having issues and with my service plan they helped to replace it, fast and easy.

Geek squad has always taken care of me when I've had to use this service.

I like my new watch I like the new functions of the watch

Just added peace of mind for your electronics. Hopeful to never use it, but appreciate the assurance.

Enjoy knowing that the Geek Squad is in my corner!!

Very helpful they're always available to help with anything.

I purchased this 2-Year Accidental Geek Squad Product Replacement plan on a whim because by the time I'd saved enough to buy the product I wanted (a Fitbit Aria), it had gone on sale and the price equalized out. Plus, there had been some rumblings on longevity of the device. And while I had initially I forgotten about it, I fortunately had to buy something else and happened to see the active warranty. So I took it in. No muss, no fuss, Best Buy replaced it.

As I had to utilize the warranty for my smartwatch, I found it peculiar that I still had to pay a fee despite having already paid for the item. While I'm grateful for the warranty that allowed me to replace the faulty product, it seems counterintuitive to charge a fee for something that should have been included in the original purchase. I believe this is something worth looking into to ensure that our customers are receiving fair and transparent treatment.

I ended up getting the largest version of this watch, and i find it to be very comfortable. . I use it everyday and seems to be holding up well. Im a nurse, so im continuously washing my hands and getting rhe watch wet. Its held up nicely

The Geek Squad has been a life saver! Always there with solutions to all of our tech issues!

The Moto 360 rounded design has become my favorite over the traditional square/rectangle design most other smart watches have. My favorite feature is that it has support for iOS so I can use it with my 6 Plus with the main features this watch has to offer. (Unfortunately it will require you to connect to an android device to set up but will not be needed once set up is complete.) Its affordable and looks great.

They was very professional and i was able to get replacement

These guys are THE BEST!! Having this protection for the year is great. I've taken my computers to have them cleaned and they did a phenomenal job each time, not to mention with a computer that was 2013 old. One computer I forgot the passcode and they were still able to bypass it and get it cleaned for me. I'll be subscribing again, not to mention you get FREE computer protection when you buy this protection. Win, Win.

Software is excellent. Love the bezel and how I can move through different apps smoothly. Only downside of a Galaxy watch is that I have to have a Samsung phone to monitor my blood pressure. Other than that, it's an excellent watch

Excellent warranty service. I arrived with my broken equipment and they carried out the warranty process quickly and safely. From there, I have secured all my Apple equipment with them.

To protect against scratches, if anything could go wrong without the screen protector, my wife would find away by accident. Now it's covered. Great warranty!

I almost always buy warranties with big purchases, but have never had an easier time with getting a replacement. I brought in the defective product, they took a look at it, had me get a new one off the shelf and in less than 15 minutes I was out the door. I also had lost the receipt but they were able to find all my information using my address. I would be tempted to pay slightly more for a product just because of the ease of replacement with their warranty!

I always buy the protection for things that I get for my boyfriend. He works construction and some things don't hold up as well when they are out in the sun for long periods of time. With a watch, protection was a must. Best Buy makes it so easy with this protection that I consider it with every purchase, regardless of who it is for, and buy it for more than half of said purchases.