Customer Ratings & Reviews

Whether it's a television, Computer or any other electronics, I protect my equipment. Recently my laptop broke after someone stepped on it on the plane getting to his seat. Best Buy Geek Squad replaced the glass and all is as good as new. It would have cost me over $500 for this repair. I'm already way ahead and still have about a year left on the guarantee. As I always say, "Better safe than sorry!"

I loved my Fitbit. It worked great for about a year. I'm trying to get Geek Squad to fit it, but so far no luck. they haven't answered when I reach out to them. It's been a few months of trying. Shame.

Good to have just in case anything happens to it at all

Top notch service.xxxxxxxxxxxcxcxxxcccxxxxxxxcxxcccxxxxccccccc

I just used this warranty on my galaxy watch. The watch face was not responsive to touch any longer. They swapped it out for me at the store with a new one. They didn't have the exact model in the store, but offered to order it. Instead, I opted for the newest model that was stocked in store & only had to pay the $30 price difference. Of course I purchased a new warranty with it as well.

I have used this 2 year warranty multiple times and every time I have purchased it, I have not regretted it. Even if you feel like youre a safe person and take care of your stuff, get it! It will save you a much regrettable headache in the long run!

Service is very easy to use and great for wearable devices especially. I would highly recommend for any and all wearable electronics or headphones. I've always gotten it on my smart watches since they're exposed to just about every use pool, hiking, cycling, etc.

was given the Samsung gear S3 watch for my birthday almost 2 years ago. My wife bought the extended warrantee. this past week the watch battery started to fail. was only getting about 7 hours life between charges. Not good. went to Best Buy with receipt. they gave me a STORE CREDIT gift card for the full purchase price of the watch plus tax. I then bought the latest generation of the same watch, with the extended Warrantee of course.

Te agent helps me to decide for a better plan on my Samsung watch

This is my second time buying the two-year accidental geek squad product replacement. The first time was for my Samsung watch and because I bought this product replacement I was able to bring in my Samsung watch that stopped working and replace it with a brand new one, essentially an upgrade to the watch I used to have because they no longer have the same model. So with his protection you either get a new watch of the same quality or better.

Is what a real piece of mind. Never have to worry about breaking it.

Geek squad service is very good. Would recommend to everyone

I have owned a few activity watches over the time. For one I can say I do not like the Fitbit. I decided to go to Garmin and see how they would work. I got this vivoactive and so far I am pretty satisfied with how it works. The activities are nice to track each individual activity and I think the app is pretty easy to use. It allows you to track all your activities and keep an eye on things. As with any heart rate monitor they're all just kind of a guess. So it's kind of neat to see the changes in hr but I pretty much use it just for the ability to switch between different activities easily. Also I noticed that it doesn't really count steps when you're driving like other trackers have. In short probably not worth $200 but I don't hate myself for buying it either.

I haven't used the service yet for my watch which i purchased this under but i have used geek squad service for other items before and i have never had an issue. If it wasnt fixed then it was replaces with no hassle!

The option to purchase the warranty is a plus!! Any problems with it, has always been resolved!! No problems with the watch

Covers everthing i was wanting In a warranty. Would recommend

I LOVE LOVE LOVE my Samsung Watch! I can work in the garden, in the laundry room etc and not break my phone! My hands are free to keep working around my home! Definitely worth the buy for Moms and Housewives on the go!

These headphones are great! Love the way you can adjust the bass!

I cracked my watch screen while swimming in a lake just a couple months after getting my smartwatch. At first I was really upset until I remembered I purchased the protection plan. I went into the store and they replaced it the same day with the same product even though it was no longer on sale.

always get the extra coverage. it is definitely worth it