Customer Ratings & Reviews

I have not had to access their services as yet, but documents arrived timely. I received a follow up message making sure that I was aware of the 2 year Geek Squad Protection.

Your agents are the best and we will use this service agai !

This is the best thing next to sliced bread. Without it i would be without products right now. The fact i know if something goes wrong i am covered is a big peace of mind.

Peace of mind when you need from field experts! Highly responsive and knowledgeable!

It’s good in case of a accident or defective product.

Top notch customer care. Whenever my watches would start to fall apart they helped me get into a new watch and on my way.

Geek squad team are amazing trained, every time I need help,. right away find a solution for me.

Nice team at Best Buy Raleigh! They took care of me and helped me through the process. Explained and took the necessary time to walk me through eveything.

Helps me when my item has a bug and it can be restored to its original power

Great coustomer service!!! Fast and easy purchace!

My Galaxy 4 Classic watch had a run in with a door frame and the bezel popped of, the geek squad warranty came through with a new Galaxy 6 Classic to replace it. Easy peassy 10 minute process

[Employee of bestbuy] Purchased for my nephew who works ad mechanic and didnt want smart watch but i wanted him to test one out and he loves this thing. Long lasting and something simple.

Must get protection, great customer service and friendly

Excellent product would get it again.the product is wonderful and never had any issues

The Geek Squad set up my new Pixel phone successfully despite the challenges of me not remembering some passwords needed

Best buy is my go to store whenever I need something for my phone

I love Geek Squad protection because it protects against anything and everything life can throw at you, from your watch getting run over to you hitting it on the corner of the counter. They will warranty it out and you can turn around and go get one off the shelf with a gift card they issued at the counter.

Best Buy has great warranty ! We buy all our tech stuff here because of good warranty

Everybody knows get squashed warranty is the greatest very helpful and if they can't fix it they'll give you another one the credit for another device or even the value of the item is worth when you purchased purchased all the girls warranties are out there available it's Best Buy also with geek squad thank you guys

i have used warranties from bestbuy a few times to replace items that otherwise would have been very costly to replace over the years, an example would be a dlp tv in which the bulb went out, and i contacted bestbuy they sent a tech with a replacement bulb and after replacement it was like i had a brand new tv, the tv is now on its 3rd owner and still going strong gotta love a well built device and a well served warranty to save your investment.