Customer Ratings & Reviews

It is very good that the store has this type of methods to be able to secure our products. 100 percent recommended

I had to use the warranty a few months before the 2 years mark. The Geek Squad team was super easy to work with once my appointment came up. You are required to schedule an appointment even if it is warranty stuff. Quick resolutions and I was picking out a new watch.

I always purchase accidental protection plans on my products. this came in handy when my fitbit charge 2 stopped working out of no where. I took it to best buy. they looked at it and simply told me to get a new one. I got my new fitbit free since I purchased this warranty the first time around and I purchased it again when I had to replace my fitbit.

Im glad i got this service for my wifes watch. Havimg your equipment backed up gives me a lot of peace of mind

The plan was super simple to use, just bring the product in and tell them your account details. I have used this to replace a smart watch and wireless earbuds. Both times I was in and out of the store in 5 minutes. If you get a product that might get damaged physically (or has a battery that might die), make sure to get the plan.

If you’re into tracking your workouts without worrying about charging your watch every night then this watch is for you.

The watch is very perfect for pleasure and health. Great features are available to be used.

They come when you call them. They exchange if they can't fix. It helps.

All locations I've been to, agents are knowledgeable, happy to help, and always given me a pleasant experience. I don't know where you find these people but they're all great and make trading in exciting.

I really love my watch. There are so many apps you can ad to it. I especially love the fact that you can check whether you are in a-fib or not. This saved my life knowing there was an issue with my heart.

Exelente smart watch super elegante, gran detalle y calidad y lo mejor supera las espectativas!!!

Love the Garmin 955. A little bigger than my 945, functionality gives me everything I need in my Triathlon journey. My only regret is not knowing the 965 came out a couple months later with a superior display.

I purchased this plan to cover an Asus Zenwatch 2 and I am convinced to purchase additional coverage on ANY purchase from Best Buy at this point. The watch stopped working just over 1 year from when I bought it. Rather than losing the money, I was able to get my money back and put toward something else - being as though they no longer sold the iteration of the smartwatch I'd initially purchased.

The geek squad insurance is the best thing ever!!! I will not buy any type of electronic without getting this protection plan. I've had issues with Fitbit and was able to get a new one right on the spot. When my product was no longer available, they upgraded me for free and was still able to carry over the protection to the new device. I recommend everyone get this protection when purchasing electronics.

Excellent and easy to replace a broken watch. They have small batteries and have the potential to take damage easily. Last time I walked into BestBuy with a broken watch that was my fault and walked out with a new one still in the box. The extended warranty isn’t even debatable on a wearable. Buy it.

When previous fitbit HR was loosing parts and no longer held decent charge out of warranty only option with fitbit was to purchase new item. Decided with new fitbit via Best Buy for Fitbit Charge 2 and opted for 2 year warranty in case any problem may simply bring in to return. In this case decided extra warranty was worth easy of return rather than dealing with manufacturer again.

Warraenty is nice to have for protection for 2 years.

Hopefully I won’t need to use the product for my watch.

Whats not to love, you break it accidentally or it acts up and you get the original purchase price minus Geek Squad Protection cost towards a new one. Some can be pricey but if you do the math for certain electronics its more than worth it.

I always get Geek Squad protection. This protection gives you peace of mind to know your product will covered and or may be replaced if it cannot be fixed by them. Also, great protection if financing on Best Buy Credit Card, while not having to pay intrest. If you are trying to pay off a large purchase intrest free, it could set you back then you may have to pay the intrest occured.