Customer Ratings & Reviews

Love Geek Squad! They are always there when I need help with products!!

I always purchase electronics at Best Buy as their insurance is no hassle and is taken care of in house. You don't have to send it off to some 3rd party program.

So glad I bought this for my smart watch....the watch stopped taking a charge and BestBuy had a new watch in my hands withing about 10 minutes. Usually not a fan of these types of service plans because there is always a catch to using them....not here....it was worth every penny in this case!

Amazing watch during my 12 hours shift. I’m able to listen to music without my phone. This also comes in handy while running.. Price is high on watch but worth the money:

Perfect It was amazing Everything was amazing thank you so much

Agents are smart and always helpful and want to give you the best service. I have never had a bad experience. They strive to fix your issue and answer all your questions.

Purchased the 2 Year Protection plan on the Fitbit Charge HR I purchased for my wife. The plan cost $30, and in my opinion, is a great deal in this situation since these fitness trackers tend to break down within the first year at a higher than average rate. We will receive full product replacement if it stops working, so I'll gladly spend the money on the warranty in this case.

I may not get this for every purchase, however there are some that I would not recommend leaving it off the purchase table. Small electronics, like smart watches, quality earbuds, computers, televisions, etc are items I would highly recommend it on... Has saved the day more than once.

Stop wondering whether or not you should spend the extra money on an insurance protection program for the expensive electronic device you are purchasing. PEACE OF MIND is all you need for the comfort to know that your investment is protected. The Geek Squad protection plans are second to none in this world.

I never make a purchase without a protection plan these days. They help to ensure that when my product begins to act strange, has manufacturer issues, or just stops working that I am covered and can easily have it either fixed or replaced.

It does not cover the product repair costs only 20% off parts and nothing off of labor. It covers less than most warranties

I was well taken care of and will do all of my technology purchases at Best Buy

I dont always buy the extras, until my printer of less than a year broke on me. I called HP they told me i would have to pay $150 for them to send me a new one. They said they could replace the part because it was going to be more expensive to repair than to buy a new one. I bought a new printer and got the protection just incase anything happens to it its cover.

I know many people thing Best Buy is over priced but they need to be reminded they do price match! Plus they offer this awesome insurance for most product (I think). I purchase the insurance with all my electronics. I know it was be a bit pricey but it's totally worth it in the end. Covers pretty much anything that that can possibly happen to the devices

The service at Best Buy is the best. Anytime any of my item malfunctions the geek squad is there. They are so nice and helpful.

Purchased the service plan and actually had to use it. Watch stopped working 18 month later and the plan replaced the watch at the price I paid, which was higher than the current price.

A must have for any smart watch, phone, or tablet I've drop my phone and banged my watch too many time not to have this coverage.

Got a new watch no problem. My fit bit charge to was a year and a half old. I want while I worked while I slept in while I played. It barely showed any marks but the lens got a small crack after an impact one day while working. I took it in the Best Buy show them the receipt for the warranty and they gave me a brand new watch. You can’t beat that!

Best Buy replaced the Fitbit no trouble. However, this time they gave a Best Buy gift card and not just a product replacement. I am now wondering when my new Fitbit needs to be replaced will Best Buy replace it. The Fitbit was on sale. I am afraid to replace it since they no longer do product replacement. I am afraid that I will only be credited the sale price.

Is a good extent garanty Is fast and save is nice guality