Customer Ratings & Reviews

Don't buy one of the watches without getting this. That being said I do find it interesting that if you have to return the product in under a year they return it under the manufacturer's warranty and only give you a partial refund on the plan. But hey at least with this you are covered for accidental breakage as well.

Purchased for my husband and he loves it. I have one as well.

we love geek squad, they are so helpful, and have helped us out numerous times.

This is my husbands third fitbit surge!! Yes he loves it and it stands up to how rough his job is too but the first one died after a year and the second after about 7 months. I got smart after the first one and purchased the warranty with the second one thankfully! Super easy to just walk in and get a replacement. Highly recommend purchasing!

When I purchased my first fitbit, I also purchased the 2-yr Accidental Geek Squad Product Replacement. When my fitbit "died" (battery went dead, and wouldn't recharge), I was able to get a new replacement. Because it was a newer model I had to pay the difference in purchase prices. That seemed very fair. I'm glad I bought the coverage.

This warranty was worth every penny. It covers anything that could go wrong. I recommend getting at least the 2 year warranty on all wearables.

I am so happy I purchased this 2 year warranty. I purchased it for my Fitbit and when my Fitbit broke, it was so easy to bring it in the store and get a replacement with no problem at all. It took about 5 minutes and because the Fitbit was actually cheaper at the time of exchange, I even got money back on my purchase. Definitely recommend.

Geek Squad will come directly to your house if the problem can't be answer with there 24/7 service, just call em up and they will schedule whatever is the best time for you come back out and help with any malfunctions you may have rather with your tv, computer, phone or smart watch etc.

I haven't needed it yet with this purchase, but I've used it before and was well worth it when I had issues with my computer.

Purchased it with myFitbit. Great purchase. When I got back into Crossfit and wanted something to monitor my HR while doing so, the Fitbit Blaze and 2 year protection plan were a great purchase pair. I was able to replace my item with no problem after the band began to tear and watch had a hard time updating. Staff was fast and helpful.

Love Geek Squad service! Reasonable price ensures peace of mind on devices.

This watch is perfect for a young child who isn’t ready for a cell phone!

What I like most about this protection plan is that I can transfer it to anybody I want by calling Geek Squad and submitting their name. Simple and easy.

When I had problems with my Galaxy Watch 4, I brought it back to Best Buy. The return went very smooth. My money was refunded (on a gift card) and only spent about 15 minutes or less in the store.

It’s no apple watch, but it’s also not $850. If you are looking for a sturdy good looking smartwatch this is a great one. The battery life is OK. If I hit the gym before and after work I have to charge in between. If I just go once it will get through the day on one charge (but just). I would recommend getting a second charger to have with you at work or on the go. The screen is plenty bright and responsive.

WHile none of my fitband/smartwatches ever had any physical damage, these things are right there on your wrist and in harms way. It seems like the batteries start feeling their age right around the time the new model comes out so it can help offset the cost of upgrading.

Got the protection plan for the Versa watch due to ongoing design flaws associated with older models. It’s a highly used item and subjected to ongoing wear and tear. Also, I don’t know how it’ll hold out in swimming pools for extended periods of time. Haven’t used this yet but a small price to pay.

I got the Fitbit Charge 2 with the best buy warranty and it was totally worth it! I had a problem with my band, and I could easily replace my fitbit and get a new one for it. The exchange did not take any time and I was helped out promptly. I did not have to pay extra to replace the band or for repairs as it was all covered.

It's always a good thing to get with anything you buy. They just don't make things like they use to.

I love the service of the geek squad any time I purchase something from Best Buy I will get it