Customer Ratings & Reviews

I love the service of the geek squad any time I purchase something from Best Buy I will get it

Great service. Very knowledgeable technician. Thank you for all you do

I am impressed with Best Buy’s product replacement program. It was hassle free and quick. If I have a concern, they take care of it right away, no questions asked. As long as I have a receipt, it makes it simple. Also, they have the information in their computer should I not have the receipt with me. Really a nice program!

this product was recommended to me I'm so grateful that it was it was one of the best products that we bought we're so satisfied and happy with the service and the professionalism and courtesy that was given to us we recommend this product to anyone who would buy it thanks.

The Geek Squad plan that I had on my old vivoactive HR covered replacement for "wear & tear" when the band broke. Since the HR is not carried any longer they replaced it with a vivoactice 3 (which is the new version of the HR). The only cost was for a new Geek Squad plan since the HR was over a year old.

This is just for the possible $400 gift card for the review. Thanks

I recommend buy this warranty for the watch because this works perfect, when my watch have a year the battery began to discharge faster and just returned and got a new watch.

I got this for my Samsung galaxy active watch. Ive had to use it a few times. Great service and no questions asked when I needed to replace my watch. Get this amd dont bother going through Samsung who will not replace your item.

The agents installed and setup my Google TV. Everything was connected and full operational and instructions were reviewed. The staff is knowledgeable and very courteous. I strongly recommend Geek Squad.

My husband loved his watch. One of the best gift I have given him. I would recommend this watch for a Father's Day gift.

It’s always good to have insurance on electronics because you never know when it’s gonna go out

I bought the protection plan for my smart watch cos it was inexpensive and given that I was replacing a watch that stopped working out of the blue, it seemed like a good idea. I haven't had to *use* the plan, and I really hope not to, but the peace of mind is nice.

Although I Love my Google Pixel Fitbit Watch, I would NEVER own it without the warranty Best Buy offers! It adds up to pennies on the dollar to secure purchases that you cannot be without!

Excellent watch great features and big numbers Bright and easy to see.

Had to use this!! New watch approved when screen when blank!!

The accident protection for best buy electronics is outstanding. Never have had any problems when the inevitable damage occurs. One of the main reasons I shop at best buy...

I had an issue where the battery was dtaining quickly and they were able to help me troubleshoot and get the issue resolved.

Just to make sure the watch Will be fine. Good insurance.

They were very helpful and friendly. Very user friendly if you have an appointment.

At any point in time within the 2 years if your product fails they give you a brand new one. I've had friends tell me their headphones broke and it was still covered under the warranty even though they didn't make those headphones anymore, best buy gave them the same brand of the same value they paid for, brand new. It's worth it!