Customer Ratings & Reviews

Very convenient service option for your gadgets. A little bit expensive but definitely worth it.

Worth the price. Had issues in the past on devices and their warranty was able to help me out when I needed my watch fixed!

I have purchased the buyer protection plan for every Fitbit Ive owned. You definitely get your money's worth. You wouldn't want one of these to break on you. I've replaced each model at least once. There's no hassle. All you need is the box and the and proof of purchase and you can't grab a brand new one for free!

I have never purchased an item without purchasing the geek squad protection. The benefits outweigh the cost and its a huge money saver in the end. I like that I have the option to purchase extra years right before it the current one expires and I love that I get an email telling me that my protection is almost due.

buy the 2-year plan because you will regret when you break that device. if not buy it then you risk everything.

Hard to review, I haven't had to use the service and hope I never will. Previous experience with Geek Squad has been good and poor

The agents explain the option to my Apple Watch and assist to request my order.

Definitely worth getting protection plan. No trouble at all to bring something back if you have a problem. As long as you're within your waranty date.

I've worked for best buy in the past and will never make electronics purchases without it.

Excellent and exceptional service and thank you. Always happy when I go in for help.

I highly recommend geek squad protection plans. Especially for products that are used every day or prone to damage. I won't buy a electronics product without a geek squad plan. I don't always use the plan but Im always glad to have the peice of mind that my device is covered if something happens.

Love the Geek Squad Protection. Bought it when I bought my Galaxy Active Watch, had a problem with the watch not holding a charge and Best Buy replaced the watch no questions asked. Best Buy is my go to place always.

This is the first time I purchased the Replacement Plan from Best Buy for the MS Band 2. Within 2 months, the MS Band 2 just stopped working. Best Buy took it back without an issue, refunded the amount for the MS Band 2 and the amount of the Replacement Plan (as they were unable to replace the discontinued item)

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

The Geek Squad protection is well worth having on any product you purchased. I used it a couple times and received a replacement right away and hassle free. Customer service was more than pleased to give me an exchange when I needed it.

Having the geek squad for any of your insurance for anything you buy at best buy they will fix it and they will do it right and they make sure you leave satisfied and you leave with all your equipment fixed and all your questions answered

Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!