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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6062 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 6,062 reviews
  • Rated 5 out of 5 stars

    Came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a watch I bought 2 years ago, after running, swimming, hiking and doing all different stuff, the watch took a beating and still handled everything. After everything, the watch was im good condition. Recommend getting it for any product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for the Fitbit Elastomer bands!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit have been prone to have their bands fail after intense workouts within two years. I have owned several different style Fitbits and love BB Geek Squad Protection Plans on these watches. Maybe I'm hard on these Fitbits, but love the accuracy and the fitbit app (over 4 years and going)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On my second watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do purchase the Garmin Vivo heart rate watch be sure to purchase a protection plan. My first watch lasted 11 months. Everything worked fine until the 11th month until the screen no longer reacted to my touch. Purchase the protection plan and save you the hassle of purchasing another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to always purchase a warranty on the higher end electronics I buy. Always come in handy and always pleased with the service provided. I bought this along with my fitness tracker and it's great to have if your watch breaks or stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing I love about Best Buy is their customer service and any time I have an issue with any of my electronics and need to use my warranty - they are there to help to fix the issue. Best Buy warranty is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do honor their service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YUP, geek squad has traded out our device when it has failed no questions asked. Simply told them that it broke and they honored the product replacement. Very happy that I bought this coverage will do so with future products with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek squad protection more times than I can count for various items. I bought this for protection package for my husband's new Asus zenwatch 2 smart watch. Hopefully nothing will go wrong with it, but if it does Geek squad protection gives me more time for the item to be repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the fitbit Versa 4 does exactly what I want from a fitness smartwatch. I love the battery life of this fitbit, it is very accurate on the step count and sleep tracker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty covers a lot of things. Hopefully i dont need it but always good to be prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Samsung Gear S3 Frontier since it cost $350 plus tax. This was a good investment since it covers the product for 2 years which includes accidental things that could happen so it was definitely worth the expense to receive peace of mind for a smart watch that was already pretty pricy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Services , the one who help in my shopping day explain me the new features , the guarantee , the protetec plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase Protection for Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the cost of smartwatches I've always purchased Geek Squad Protection and have used this protection with my last two watches. I always wear my smartwatch, even when working on outdoor projects. My only complaint with this protection is if you need a replacement and your smartwatch is no longer available. Best Buy doesn't look at the price paid, they deduct your awards certificates from the price, which isn't fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 year replacement coverage is essentia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a smart watch without Best Buy's 2 year replacement coverage. Too many horror stories about manufacturers finding the failure to be non-warranty. I've had bad luck with my smart watches, but covered by my plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad 2-year replacement plan. I love knowing that I have security for any accident for my products. I have had to use it, and it was quick and easy. If you're making an expensive purchase I highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this paid for itself! I never buy a watch without the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honorable no bull warranty service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had an excellent experience when exercising my geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use Geek Squad for this product but I like having the piece of mind that I have it if I do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel protected. I have never had to use them but I feel safe that if I have to use them I can count on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never make a best buy purchase without Greek squad coverage.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP is a must!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always purchase protection on my devices. Best buys geeksquad protection makes it easy to swap out devices if stops working properly.

    I would recommend this to a friend