Customer Ratings & Reviews

I love having the warranty, great customer service when I've had an issue. Will definitely continue buying my smart-watches here.

I bought a fitbil like 3 years ago and already had to change it 3 times since I had problems with the bands and every time I go they give me a brand new one withouts questions. The only bad thing is that now you can only use it once and then you have to buy a new guarantee.

A must for any electronic device. Don't be foolish and pass this up.

I am so pleased with the Geek Squad they are so knowledgeable. Geek squad also installed my tv and were very kind and professional, they did an amazing job, so happy I tried them out. I will definitely use them again.

I like the fact that best buy allows customers who purchase items from there store to have the option of coverage. Which I personally have had come in handy when certain purchases have defaults or effects which allows either a fix or replacement of the item I am one satisfied customer.

I have chosen to purchase the extra protection plan on several purchases, and it has definitely paid for itself. They have made it easy to keep your records stored thru their system, so you avoid the hassle of losing receipts. I will use this again on my next large purchase for sure!!

Used my warranty when Samsung's update "bricked" my watch. I wish the warranty covered the full length of time for as many replacementts/repairs necessary during that time. Not just a gift card for the amount, then having to purchase a new item and a new warranty. Warranties used to work this way!

Highly recommend getting a warranty they have good plans to replace or fix your item highly recommended electronics

Geek Squad service. Is probably the best service, repair or replacement plan I've gotten for electronic devices. I always get it. 10/10

BestBuy purchase warranty have always been pretty good with me. I hadn't had an issue with returning or exchanging a defective merchandise.

I have been very happy since I purchased this product. The salesperson was very helpful and knowledgeable.

Awesome guys and very respectful and professional!!!!

I Love the service plans at Best Buy on purchases that are used a lot and have great potential to break down ex: bumping and scratching or wires twisting, battery wont charge! They honor them and no worries l feel like I won’t have to shell out the full price again!

When I buy wearable technology, I am going to use it! I will clean it and treat it right, but inevitably sometimes things break, like my Fitbit Charge2 band after 6 months. I brought it into the geek squad, and I was issued a full replacement on the spot! Love it!

[Employee of bestbuy] I always get the protection on all the item just in case I want to exchange for something better, the service is great

Battery starts running low too early in the day after only 20 months, or having weird software issues that you cant fix. This allows you to just swap to a new one for the price on the plan, awsome

Family is hard on electronics. Would never buy without extended warranty. Even if never used, worth it for the piece of mind.

The pro 5 is a sleek yet durable smart watch to date. Has so many customizable features to set you apart from many others with same watch...

I get accidental protection on almost all of my devices. It's a low cost for peace of mind.

I've bought Greek squad protection for years and many different items and have nothing negative to say. Great peace of mind and on most items there are no questions asked if something guess wrong. It will be replaced.