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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6062 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 6,062 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great so far..................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for my samsung watch. After about year and a half my watch was having issues so i took it in. They looked at my watch and then refunded the money to buy another one! Super easy and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the Geek Squad protection on all my major purchases. Definitely worth the investment. Had a TV go out right before expiration of my coverage. Best Buy did a great job at getting me credit towards a new TV also gave me the option to have it replaced with a like model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection - Active Watch2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use my geek squad protection on my Active Watch2 and they were super helpful and I ended up with a brand new watch. I would recommend getting this for any smartwatch or other expensive product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blondono

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team services is exceptional, every time that I have a issue with my devices the they always come out with the best solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i added this! When my wifes watches broke and we needed to get it looked at they were able to help us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It came through in a pinch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to cover my new Samsung S3 classic. After about 6 months, the device bricked after an OTR OS update. This coverage refunded my full original purchase price, and a new one was rush ordered with the credit. Two days later, I was good to go. No out of pocket!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an Insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really say value wise if this is just that. Like any insurance policy, it only proves itself when needed. Hope I don't need to use it, but better safe than sorry. Do think it is a to pricey based on the base value of the item purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad accidental protection plans are the best in the industry. Never any hassle when issues arise with products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    used my protection recently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when my last Fit Bit was a week away from my insurance ending..the band started to separate..I didn't know If my coverage was still active..went into Best Buy and they looked it up..I was able to get my new Fit Bit..easily..and bought the protection plan again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After daily wear for almost a year, my Gatmin tracker wrist band gave out a bit. I took it back to my local Best Buy store and within 15 minutes I walked out with a brand new tracker free of charge. I am so glad I purchased the Protection Plan because I love my Gatmin tracker !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection plan when I buy a new device. It's peace of mind, and help when I need it the most. The cost is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet but I hear good things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a gear s3 Frontier watch at the beggining of the year and it broke. Sent it to Samsung to get it fixed. Got it back and still didn't work. So I bought a new one because they were no help when I called back a second time. So I bought the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the extended warranty for my Fitbit. I had my receipt also and Ur company /store were so nice and helpful. Even with replacing my product U assisted with updating me. I had it for a year and needed a new one due to getting tripped and ending up in the pool. Thank U

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must for me. I am hard on my items and this has saved me money. I have used this many times getting a replacement for broken items and they have been replaced. worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty for a $300 product and I'm glad I did! had an issue about 7 months after purchase. Brought it to the store and 30 minutes later with the help of an awesome BB sales person I was walking out with a Brand New item! Moral of the story: BUY THE WARRANTY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So, glad for this service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not tech savy nor; Do I know how to hook up or set up certain devices. So, for me its just great. If any of my devices breaks down; I just make an appointment and they take care of my gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched back to Android and i bought this and its so much better than my old apple watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support, Protect my Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect my watch! Havent had to use it yet! but with a pricey watch like this gotta have a back up plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident prone I may be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan because the product is new and I wanted peace of mind that if anything happens to the Blaze I would be able to replace with little or no problem. For the little it costs well worth the money. Here's hoping it was just a good peace of mind investment.

    I would recommend this to a friend