Customer Ratings & Reviews

Worth every penny. Watch broke. No questions asked. Gave me money back to buy a new watch. Store credit but good enough.

I mainly use the samsung smart watch as my watch but did get to use and see the fitbit watch and see the improvement of the current watch conpare to the old ones where a relative of mine use over 6 years ago.

I recommend everyone to purchase the warranty from Best Buy because you never know what can happen with your product. They will replace it with no questions ask. Great Accidental Protection

The replacement warranty is well worth the money! Although there have been times when I have not had to use it, those times when I have it has been a blessing. No hassles and no issues. Having the replacement warranty gives me confidence in the product I am buying.

Got the geek squad protection due to the fact in case something serious happened to the product in question im not left with something I can not fix. Hopefully I will not have to use it but got it just in case.

Always good to have!! I've been purchasing geek squad all the time totally worth it

I debated on purchasing the 2 year geek squad accidental replacement policy. So glad I decided to get it! My watch face cracked during yard work of all things! I returned it to the Best Buy where I purchased and was in and out with my replacement in no time flat!

I was about to step into the shower with my new Fitbit still on my wrist when I noticed it just in time. I don't wear a watch, so I'm not used to taking something off my wrist.... I hope I don't have to use the replacement insurance, but I'm glad it's there.

No questions asked for problems I’ve had with my electronics with geek Squad protection.. they replace it with a new one or give you store credit for your purchase price if they can’t. It is wonderful and easy to use.

Purchase of my gear fit just in case and guess what almost 2 years to the day minus 2 weeks the band on my watch broke OH Well no worries got to take it in for repair or upgrade because they may not have this model available

Geek squad protection is a must for smart watches. If anything goes wrong with the watch within 2 years you can trade it in for a new one. Great piece of mind!

I wouldn't have felt comfortable getting such an expensive watch without some kind of protection. The plan has accidental damage so I don't have to be uber-paranoid about wearing it, and I can enjoy it while out in public.

I went ahead and purchased the two-year Geek Squad warranty and I am glad I did. The band has split and I took it back to Best Buy and they replaced it with a new one. They also helped me make sure that the new one synced to my Fitbit app so I wouldn't lose all my stats.

I am so glad I got the warranty. I walked in there told them the device wasn’t working. They refunded my money. I got a new device.

There are tons of features. I would recomend this product too any outdoorsman from hunting fishing golf or even hiking

Nice to have the insurance always good to have the back up never know what can go wrong with my item thanks for the Geek SQuad!

If you do not have toalt tech this is a must have. Wear the item and hope it never fails, but if it does your protected even when the replacement is no longer available.

I highly recommend getting the protection plan for items like smart watches and headphones. It is the best protection you can get and there are no hidden surprises. My Band 2 was replaced after it didn't want to hold a charge. Received a new one in the store. Terrfiic service.

Simply the best option out there. I've been buying the protection plans for the longest times, not just for BestBuy but, other stores, and have to say that BestBuy, is simply the best.

Easy to work alongside with. No hassle or worries on what is covered.