Customer Ratings & Reviews

Love the cost of the warrenty but havent had any hint of needing to need it.

I have had this product for two years. I have taken in three laptops for check-ups. What a relief to have a place to go through and make sure everything is up to date and working. It covers so many of my electronics.

I have purchased geek squad accident insurance on several electronics items. My most recent claim was for a fitness wearable tracker. It took about 10 minutes to walk in the store and out with a new replacement. I recommend to family and friends frequently.

Had to return my initial Fitbit Ionic due to a band issue that would not stay connected. The Ionic is a wonderful product but I would recommend purchasing the warranty as this particular Fitbit is a little pricey and I feel it will get a great deal of use.

[Employee of bestbuy] I always get the Geek Squad Protection. Especially worth it for this watch I bought my husband.

I think purchasing the protection plan for the Fitbit is well worth it. For me the Fitbit was an investment and since I am quite active while using it I felt it was worth the money to have in covered just incase. So glad bestbuy offered this added protection !!

Unlike some other warranties, all you need to do is bring an affected product by the store. A gift card is easily given for the exchange price.

[Employee of bestbuy] I live my geek squad protection!!! Its the best investment of technology that you can make!!

So happy and pleased with this service. OThey are very knowledgeable and kind

Definitely worth it incase anythinh happens so you don't have to buy a whole new watch.

Love these extended warranties for Watches. Usually after 2 years they watch batteries get weaker and with this plan you can trade in your old watch and get a new watch. Love it.

Great watch, comfortable fit, and the features continue to improve. highly recommend.

Totally helpful customer service. Patience and understanding effort to ensure that I was happy with my purchases.

Bestbuy has such a fantastic deal with their replacement plans. They're easy, reasonably priced, and a lifesaver if your expensive product breaks down. Go to customer service with your old product, leave with a brand new one. There's no catch. It's that simple.

I would not buy a Smart Watch without the Geek Squad protection. I have had very bad luck with multiple brands, all of which were covered by the Service Plans.

the agents are very professional.geek squad will continue to use it

Geek Squad is great in customer service! They do all they can to make you happy, especially if the fix cannot take place right away. It is nice that they can take care of most needs right in store without having to wait for weeks at a time for shipping and processing.

Love it. Returned my watch with Thai and it's a life saver. Bought for my PS5 as qell

Guys, I am so happy and proud of myself for buying the 2 year accidental replacement insurance. It's a good investment. I've used it for the first time and the process was so simple. They only ask me one question and I was able to exchange the product with no problem.

I love my fitbit and wear it pretty much everyday and every night. It was sad when I woke up one morning and the strap had fallen off. Luckily I had a warranty and it was an easy exchange, plus they gave me a pro-rated warranty for another two years.