Customer Ratings & Reviews

Could not have made a better decision to add this protection plan, my old fitbit was tearing and I went in to get a replacement and instead left with an upgrade for no added cost!! only had to pay to add the protection to the new device. I was so excited.

They replaced my phone as the prior phone had an issue and wasn't repairable. Quick and efficient.

I bought my wife a high-end watch, and like all beautiful and delicate things exposed to the real world, replacement insurance is a wise choice. Especially at the cost of the service versus the cost of the watch!

They fixed my computer. Way to much inappropriate pictures of myself. I have a hangnail fetish. The geeks helped me realize my problem and I am currently in therapy. Thank you geeks

If you're already spending a bit on whatever technology you're getting, it's always worth it to purchase Geek Squad protection. They're awesome and helpful and are there if love happens and things get cracked/broken.

So, so, so worth the money spent! One watch stopped working but because of this Geek Squad protection, I got a newer version watch 100% paid for with new Geek Squad protection!!

Geek Squad has always been so helpful when needed. I intentionally purchase my electronic items from Best Buy specifically for the Geek Squad Protection Insurance!

When my watches burned me it was about 2.5 months after I had purchased. Without this warranty I would have been out several hundred dollars since most watch brands (from what I've read) will not take responsibility for consumers getting burned by the products.

[Employee of bestbuy] I would say the GSP is amazing. It is very useful if products fail during the time period of having it.

When I got my MoTo I got it because it was a different. But it turned out very useful. In texas we are not allowed to use our cell phones my moto lets me see who is calling or messaging me without having to pick up my phone it tells me the weather or latest news I love it.

Couldnt ask for a better watch for my everyday activities. I have hade this watch for over a year and where it everyday live it

Highly recommend getting the protection. When it came down to repairing my Samsung watch they gave me the option to exchange the watch for the same one, or upgrade to the latest. I just had to pay the difference.

Glad I saw I bought this protection plan. Having to keep gluing the wrist bands onto the watch. Will take it in and get a new wrist band. Watch works great, the wrist band keeping coming off.

Awesome! Recommend that everyone get the warranty. My watch was almost 2 years ago and I got a new Galaxy 4 replacement when the steps stopped counting.

[Employee of bestbuy] The best option when purchasing in best buy is to get geeks protection. It saves you a lot of troubles.

Best Buy is very good at taking back watches for an accident.

This will be your best investment if your able to spend the extra. Haven't had any issues getting things replaced. Sat on my Sony mbx 950 headphones. No need to explain what happened. They best buy associate replaced them the same day with no problems.

Normally do not purchase these replacement contracts, but for a smart fitness watch, the chances of damage or failure are very high. Probably not if, but when the watch becomes unusable, peace of mind that the next version will be provided at no cost.

Worry free warranty, and no runaround when something goes wrong

For just a little bit of money spent you get piece of mind for when your device eventually breaks. Dont fool yourself by saying you're extremely careful and it wont happen to you, cause it will and you'll be stuck with the bill. Get Geek Squad protection.