Customer Ratings & Reviews

I believe I got this protection plan twice so far and it was well worth it. I brought my mom some Bose ear buds after close to the end year mark the battery life was draining quickly. We went to see if they can do anything about it. They told us since it under protection we can upgrade them to new version Bose ear buds and pay $50 for the difference of value. Which we thought was a pretty good deal since I paid around $180 for them.

Haven't had to use a protection plan as of yet but I'm sure it'll work as it's supposed to in the past I've had them and they have worked very well I do recommend that if you have someone who will not take care of their product as well as they should they will be happy with the return on it if you get it.

No problems. Everything's just lovely. I would recommend this device to anyone.

purchased because it covers what oura will not even scratches. worth the 1x payment.

Geek Squad is awesome for tech help, right? Their agents really know their stuff and fix problems fast. They do everything from fixing computers to setting up your home network, which is super convenient. You can even schedule appointments and get help remotely, making things even easier. So, if you're having a tech issue, big or small, their team is friendly and ready to help, making everything way less stressful.

great protection product they handle almost every thing at the store wont buy any electronic with out it

Best Buy makes replacing a product with accidental coverage EASY!

I had an issue with my watch ans was replaced with a brand new one, no hassle.

Great service definitely will be back And also recommend to friends and family

Peace of mind and no hassle when you have an issue.

For my device, it was worth it. I have gone without this coverage in past and after the second time wishing I had, I finally purchased the coverage. I used it on a watch that was outdated by the time the watch went dead. Best Buy simply refunded 100% of the puchase and I applied that toward a newer version of a watch. I have this coverage on the new watch, fingers crossed I don't have to use it on the newest watch, but it's there if I do.

Hopefully, this will allow me to get my Fitbit fixed if anything happens

The process to enable this service was easy and worth the investment knowing I have peace of mind.

I bought a two year warranty on the watch. Basically Best Buy has worked out fine for me for a few times with other electronics.

I fully expected it to be a huge pain based off other reviews. But my experience has been nothing but pleasant. I brought my device in, the determined it was a manufacturer issue, did a swap out, and we've been happy with it since. Such a simple process, and customer service was excellent.

When I bought my phone I had it for less than 12 hours when I dropped it and broke the screen. Without the accidental protection repairing the screen was more than buying a new phone so now I always buy the accidental protection I learned my lesson.

I love how professional and sweet Geek Squad is. I’ve been using them off and on for many years with them covering laptops, sound systems, and gaming consoles. I don’t always get their insurance, but I do use it with high ticket items and gifts for others.

Always but Geek Squad perfection. I had a TV that always broke under geek squad. They fixed it for free various times and eventually let me replace it with a new TV. Since then everything I buy I get the longest warranty available.

I can confidently take my stuff anywhere and not have to worry about whether or not it's going to get damaged and me being out a bunch of money

The 2-Year Geek Squad Protection Plan offers valuable peace of mind for Fitbit Charge 6 users. It covers issues such as accidental damage, battery failure, and mechanical defects beyond the manufacturer’s warranty. While the Fitbit Charge 6 is well-built, wearable tech is exposed to daily wear and tear, making extended protection a smart investment. The support process through Geek Squad is generally smooth, with quick turnaround times and knowledgeable staff. For those looking to protect their fitness tracker over the long term, this plan adds a layer of security that justifies the additional cost.