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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6062 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 6,062 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is top notch. If i have a computer question they are so very helpful and if my clothes dryer quit working they are there to stand behind it and have it repaired as quick as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have purchased the warranty. I purchased warranty over screen protector since it covers that and screen protector does not last that long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange for Broken band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great no hassles ! I have the warranty .They were very helpful in finding me a New Fit bit Charge 2 and I was back tracking my walking in minutes ! I always shop Best Buy for my needs and there great at replacement of warranty items !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad bring the support I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Excellent treatment and give us the support that I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There fast at helping out no matter what the issue is. The always friendly and educated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth my money to protect anything i buy from Best buy! Geek Squad is always super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a smart choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never leave our puchases without protection. This and registration of warranties pay off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tracker i have buy and i could i stall different abbs on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best warranty plan out there. You don't have to mess with sending it in and all that business you just go and warranty it and walk out with a brand new one the same day. This is why i will only go to best buy for all my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed it yet, but knowing that it is available is very comforting! Especially knowing i spent $300 on a watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my samusung watch stopped responding to voice to text, I took it into Best Buy and was given a brand new one. Definitely worth the price. Also, the value of the original was refunded back to me (which I rolled back into another protection plan)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better have insurance on top notch gadgets go BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    especially for wearable tech, you will want the protection plan. when my fitbit started fraying on the band, i was able to replace it with the new blaze model and had trade cash left over to get another band for the new watch. thanks geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service. I got a gift for my husband. He loves it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Agents were honest and knowledgeable about wear os and helped me get my watch set up in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warranty. Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always buy the warranty so in a couple years when battery isn't working very well you can trade it in for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with my malfunctioning watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad to protect many items and their service and support have been phenominal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the GS when getting items that might have accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Product works very well for me. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with my Samsung watch but the geek squad handled it. I'm thankful I had it.

    I would recommend this to a friend