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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6062 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 6,062 reviews
  • Rated 5 out of 5 stars

    It's protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the protection plan is less than 10% of purchase price I always buy. I got this for my Samsung Gear S3 smartwatch, which is a very tough watch, because I didn't want to have to worry at all if it got scratched or damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far it's working pretty good it has everything I was looking for and it always holds a pretty long change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. You feel confident if your watch stops working or not working as ussual they will replace it or even better they let you upgrade the the newest model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fitbit for my wife and decided to get her this additional protection. With items like these that get some much use the charge port is something that takes a beating. the price was great in order to replace this product i bought on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit? Go with the Geeks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So your buying a Fitbit? Before you burn the soles of your shoes, grab the Geek Squad Replacement Insurance. The Charge HR is a great device, it just that the manufacturing process leaves a lot to be desired. Grab the Geeks and you be fit and happy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GeekSquad here is the best!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It was simply amazing great team! They put in alot of work and was speedy with my help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for high-value personal electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for high-value personal electronics like a smart watch. I always get the extended protection when I pick up a smart watch for family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Jimenez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a Christmas gift and so far no problems. my granddaughter loves it. It has all the features that she wanted. She is very satisfied.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great watch

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] One of my favorite watches so far. Not only works as intended but does what I need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the warranty for the Fitbit's because the bands don't seem to last very long if you wear it daily. But the warranty covers it so you can get your money back and get a replacement. Definitely worth the extra money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get my products ready to be use. No worries they get it right all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 8 year old tire his last one up pretty quick. So, this was a no brainers. The whole reason we were replacing the watch was because it broke. Should have bought the warranty the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth protecting my gear. Hopefully won't need to use it but have used it in the past on my previous watch when I dropped it and cracked the face. Got it replaced, no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squar Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has the best customer service. I am so happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, protection. Love the customer service that comes with this also .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have geek squad for my new smartwatch. Its good to know that no matter what happens they will either repair or replace with very few questions. Still the best extended warranty out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this for devices that are likely to break. I've made great use of this for headphones, and I'm sure I'll need it for my wife's smartwatch which is why I purchased it this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service and have purchased protection for all my watches throughout the years. Geek Squad provides an excellent service with this protection plan - thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped alot. I didn't understand how it worked and they were so helpful. Would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was not going to get the accidental geek squad product replacement because this is watch. the more i thought about it and the technology in the watch i bought it. I have had to use it but just in case i rather be safe than sorry.

    I would recommend this to a friend