Customer Ratings & Reviews

giving it 5 stars but hope I don't have to actually use it, that is when you really see if it is worth 5 stars

I had a different tracker before and the band broke. Because I carried this warranty, I was able to replace with the most similar item at no cost. I always buy the Geek Squad extension.

I can’t tell you how important it is to buy this protection plan on items you may need to replace! It’s cheaper to buy this then it is to replace an item! I had to have my printer replaced and I had no issues at all!

I have this coverage on my Samsung watch. I work as a nurse so it's nice being able to exchange my device when I think it is acting up or what ever issue i feel it has.

This sets up a bit higher on the wrist because of the heart rate monitor. So I was glad that I got the warrantee in coverage in case I hit it on things because I plan on wearing it every day and I wanted to protect my investment

Best insurance plan out there I only get my electronics and insurance and insurance for them at Best Buy that's no one could beat them

My fitness watch stopped working. Went into Best Buy store and was automatically offered option to buy same watch or an upgrade, would just have to pay the difference. I am so glad I bought the Geek Squad Protection. Worth it.

I love having the option of purchasing accidental protection makes me feel like best buy really stands behind their customers to support them in the event of an accident.

I havent had any problems with my watch yet. And i didnt have any problems with my last one either.

The 2-Year Accidental Geek Squad Product Replacement is well worth the cost! We all know that something can go wrong with electronics at any time. I have used the plan for replacement of my Fitbit and they have been great!

My husband's Fitbit surge wristband broke after a year. Since it wasn't a manufacturer's defect, we had to repurchase the warranty with the replacement. However still worth the $50 for a brand new surge. Easy to exchange @ store!

Nice to know I have someone in my mind when I need a repair or I have an issue

The Geek squad were very helpful in replacing my damaged watch & even suggested a face shield to further protect my smart watch.

Great thing to have on your purchases . If I have something that stops working, which I have. It is simple , quick and easy to go in store to either get something fixed or replaced. Saves time by not having to go to the manufacturer.

Must have if you have a lots of electronics and need service. The greek squad helps fix your electronic.

It's the best protection service I ever got. Everytime something broke, I brought it in and got the plan and got the replacement.

Geek squad employees are awesome. They are knowledgeable on products and policy. Hopeful when product is unable to be fixed and assist in upgrading. Answer all questions.

I buy mostvof my electonics from Best Buy because of the Geek Squad service contracts. I have never been disappointed in the service they provide, when needed.

Haven't had to use it for this purchase, but I have in the past so I am rating it off of past experiences. Excellent service, will always purchase to protect my electronics.

This is the only place I always buy the extra protection at because it is actually worth it.