Customer Ratings & Reviews

I have only had to use them a few times, but they have come through for me every time. Very knowledgeable, helpful, and friendly. I buy all my electronic devices from Best Buy because I know I'll be taken care of.

I’ve had to use this service before and they are very helpful and reliable. I never buy anything without adding this service!!

Always get the extended warranty on expensive purchases!

Buy in confidence and purchase the warranty to protect your investment. Small price to pay for a peace of mind knowing your purchase is protected for 2 years!

Purchased with galaxy watch for extra insurance. Seems like a good price vs. buying another watch.

it is worth having back up in case something should happen to your devices.

I bought the Samsung watch as a gift. I also purchased the protection plan. This will be a Christmas gift so it hasn’t been opened at this time. Hopefully all will be well with the watch.

The geek squad are a big help. They walked me through setting up my computer and television!

Great protection plan! Gives peace of mind for accidental damage. Easy purchase process and good support from Geek Squad. Worth it for expensive electronics.

I'm not going to lie to you, the protection plans are one of the things that keep making me come back to Best buy to purchase my more expensive products. Anytime I've ever had an issue with anything covered by the protection plan they were quick to MAKE IT RIGHT. I've had to use protection plan on two computers, four Samsung watches, and a pair of Bose headphones. In each case Best buy either replaced with the same product or even allowed me to upgrade when the same product was having problems. I know that the value the protection plans can sometimes be extremely expensive on the more pricier products, but trust me... you're very happy you bought it when you need it. As long as Best buy doesn't get too greedy with the protection plan price I will probably continue buying my products from your store.

I always buy Greek squad protection whenever I buy something from Best Buy. There program is very good and the support staff are very helpful.

Great option to protect your equipment, covers you including broken screen and back of the watch

I love the geek squad. They are always accommodating and never make me feel incompetent. Their ability to explain things simply is the highest skill set.

The Geek Squad plan pays for itself. Just getting your computer looked at at least once a year is worth it. They are great at fixing any issues, and the plan has many perks. You have to check it out.

2-Year Accidental Geek Squad Product Replacement is the best!

[Employee of bestbuy] Great protection against all my products 10 out of 10 recommend

I have had the Garmin Epix 2 since it launched in 2020. My only complaint was the battery life due to the Always-On display. Having extra watchfaces and apps all eat into your battery life. I was down to 4 days before needing a charge. The Garmin Epix Pro 51mm solves that issue. I now have 11 days of battery with the Always-On Display. Having the built-in LED flashlight is so handy too. The screen looks sharper but it could be the benefit of the larger screen. The new built-in watchfaces are pretty cool too. If you really want to dress it up, get the Garmin QuickFit 26 Vented Titanium Bracelet in the matching color. Very easy to adjust to size and gives the watch that classic statement piece look.

I am impressed with the protection of my product. It helps.

The best watch I've owned by far. If you're into fitness or keeping up with day to day activities, the ultra is definitely worth it!!

[Employee of bestbuy] Worth the small pay to replace a defective item immediately! It's a simple process when it comes to small appliances, security cameras, headphones, and controllers. If it breaks or stops working all of a sudden, it will be replaced or refunded back to a store credit with no expiration date.