Customer Ratings & Reviews

This is a great service. Since I’m an older Adult it’s better that I have something like this because I have no idea what’s wrong with anything when some thing does go wrong.

I went back and forth with what type of fitness watch to purchase. I decided on the blaze because it has the on-screen workouts. I was disappointed about not having the breathing sessions, but the update includes it. I love it!

Can't beat their service. Any issue you have if you have purchased their service they help you to the best of their ability. I have not been disappointed.

I love this protection plan! At first I almost didn’t get it thinking it was just an extra charge but it really paid for itself quick. Anytime my watch breaks or stops working, I just walk in and they replace it for me.

My Fitbit starting to come apart after almost a year of wearing it everyday and working out about 3-5 days a week. Got the protection plan just in case and it came in handy. They replaced it for free right there in the store!

I started to have issues with my Samsung Galaxy Gear 3 smartwatch. Best buy attempted to assist in fixing the issue and when it couldn't be fixed, they honored the warranty and I walked out with a new smart watch.

Best thing to buy! I was a little worried buying a refurbished smartwatch but when Best Buy offered the Geek Squad warranty i knew it was a great buy to get them together.

Love the product. Glad I went with this option. Enjoying my watch.

works good ###################################################################

Guess if it broke i would take the thing to geek squad and they can fix it.

Best service contract around and Geek Squad has always taken care of me.

Every time I Purchase something I love, It has to have Geek Squad Protection, So If anything happens, they replace the item for free, Amazing

I bought a Samsung Gear fit2 for my first activity tracker and didn't want to risk it... So I bought protection and being rough on the gear, it blew the band. Bestbuy was very quick and professional in replacing. Very happy.

We buy the added protection on most of our major purchases from Best Buy. It has paid for itself on more than one occasion. The peace of mind it provides makes it a good value.

I've had problems with 2 Fitbits. A battery wouldn't charge in one. A band broke on another. Each time I was able to get it replaced because I had Geek Squad protection. So easy! I loved not having to send the product anywhere.

Great watch! Battery life has been lasting me 5-7 days depending on how often I use the fitness/work our tracking. Nice vibrant screen.Def recommend

[Employee of bestbuy] Good acccesory to have hands free. Easy to customize that other brands don't allow. Custome ring tones and sounds. And all the watch faces you could find

I usually don't purchase these types of services; however, I am totally glad I did in this case. My product was damaged after the manufacturers warranty expired and I was able to replace it because I purchased this service.

The geek squad service is great and well worth getting the extra protection. They will replace or give a gift card for new purchase if anything goes wrong.

Very much worth it if you are using a device that you will be wearing daily and could be subject to wear and tear. I had to replace mine twice after it malfunctioned and they happily replaced it with a new one