Customer Ratings & Reviews

The new way that Best Buy handles returns if you purchase the warranty is pretty good. When I had problems with my son's fitbit not holding a charge, they exchanged it with no hassle, no questions, just the replacement product.

Replaced my Garmin watch with a Fitbit Ionic because the band broke and replacements weren't available. No trouble from the Best Buy staff - really helpful and understanding.

I've used this in the past and absolutely love it.

Highly recommended. Always taken care of when i walk in with my geek squad appointment

Buy my smartwatch and added extended warranty for a fraction of what it would cost to fix it or replace it. Definitely, this is why I'm a loyal best buy customer, because of their warranty and world class customer service

10/10 would encourage everyone to get geek squad protection on any high-value item. They are always super helpful and will get your device fixed/replaced.

[Employee of bestbuy] worth the money and best battery life as comapre to fitbits and others

Greatest warranty available at a retail store. Not just any store,BestBuy

Excellent to have when things go south with the tech. Used the service with a headphone for my wife and we got a new pain for free.

Works great love it but why is their a minimum character for the review

The 2-year Accidental Geek Squad Product Replacement simply gives me peace of mind should something happen I can get it replaced. Definitely something worth considering that could save you a lot of money down the road.

I love having the option to buy products and get protection for the products i buy

Great team. Replaced item. Store personnel were very professional

I’m clumsy. I drop things all the time. I remember losing my phone so i attempted to use my tablet for music. Well it fell off the bathroom sink and totally cracked all over. Best Buy replaced it not charge!!!!

[Employee of bestbuy] My dad loved it! I got it for him for Father’s Day hes used it constantly

The Best Buy warranty is a definite for any product. I have used it once before to repair a microwave. The parts were shipped to the house prior to the Geek Squad arriving, so the microwave was repaired in one visit.

Good to know i have protection on the technology. This came with the PS5.

I love this! I would buy another one and would recommend it.

The service that I see that could offer is really nice and they are so helpfull and patience

a must always for watches... perfect option, easy change