Customer Ratings & Reviews

I recommend the geek squad service for most of the products you buy because of the no hassle repair/return policy. If they can't repair it they will replace or give your money back(minus the geek squad service cost). I always get the service on products like tvs, computers, appliances, etc.

If you have any issues they refund the item and the warranty. Re ring up the new item and replacement. If there's a price difference you can upgrade to the newest model. You can't beat it.

Geeksquad has always satisfied any issue i have had . . I will never buy a mobile device or piece of tech without a geek squad plan .

I purchased this add on for my Samsung watch. I purchased it as an open box item so I appreciate the added piece of mind this warranty gives me.

This protection works wonderful I’ve used it before. Because sometimes things to go wrong with items that you bought I would recommend it for anybody.

Buying a protection plan gives peace of mind in case of some catastrophic failure event that damages your product, once. You need to purchase it again for your replacement product, fair enough.

Got into a motorcycle accident and my samsung active 2 was destroyed and boy was I glad I got geek squad protection because they gave me a brand new one!

love my smart watch great to answer calls and see my text from family and able to answer them quickly. It also tracks my steps and stress. Love it

I brought this watch pro for me and i like very good watch.

Better option than dealing with Samsung when issies comes up with the watch

I purchase the insurance to keep from being sorry that I didn't. I use it a lot. I make the appointment, go in and Geek Squad just takes care of whatever it is.

I was unable to use the warranty on the watch but the warranty with the phone was excellent. Any time I had an issue Best Buy was great. Cracked screen=new phone and were very willing to help

I had an issue with the band on the fitbit. No questions asked, best buy replaced the entire device. I always get protection and always use best buy. No hassles and the people there know their stuff.

I havent had to use this service yet but I am not afraid to fully use my watch knowing i have this extra backup protection plan

Came in handy, my watch broke with exactly one month left and I was able to replace it.

Always enjoy the fact of no stress from purchasing this coverage for an item and knowing that if anything happens it will be taked care of.

The geek squad guarantee is definitely something you can bet on. Great customer service and when they say the customer knows best, they mean it.

I was not sure if I need this service. but the geek squad took their time and explained to me their services so I could make the right choice .

I bought the product replacement for my fitbit and I was glad I did! My fitbit had a hard time with charging and lost battery very quickly, so Best Buy replaced it right away. It was worth every penny!

My mom's gear fit features stopped working. It would say tap to load but nothing would load. Went to best buy and they were out of stock. So I paid to get one shipped to the store full price. Once it got to the store and went to pick it up the rep. Gave me a refund. I gave him the old gear fit with charger and he gave me the brand new one in the box.