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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 848 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 848 reviews
  • Rated 5 out of 5 stars

    Great plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the replacement plan on my electronics. Always easy to use when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wet good good product totally recommend it for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have taken care of me multiple times when some devices that I purchased weren't working as they should anymore or needed to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option feels very comfortable for all of my purchases I have younger children around and appreciate the help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get this for High use/wear items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this for things you use outdoors or use very often. Well worth the feeling of security should something happen to your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used it yet, but it is a comfort to know if something goes wrong I can call someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good old Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan for swapping broken devices for replacements of perfect quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this after my yeti stopped working and I was able to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t regret not getting it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can never be to careful then something hole s that you wish you had protection on something. So to be safe... I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make it my business to almost always purchase protection for any major purchase that I make at Bestbuy which ensures me of replacement in the event of an unforeseen accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best service for the price couldn't ask for anything better!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. It’s worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. I think it’s better than DJI care as you’ll have to send them device. I’d rather get it done locally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proactive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this but I have a two year old grandson who is tearing up my house. So, I’m being proactive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection is a really good warrent they fix alot of things!!! and instant replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service is great I’m fully covered for 2years that means anything happens within the 2 years I get another for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great . Good service calls,respectful,gets job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT CUSTOMER SERVICE KNOWLEDGABLE PERSONELL CURTIOUS AND FRIENDLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, friendly, responsible, excellent people skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, friendly, responsible, excellent people skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited about the warranty purchase and I can be less stressed out in case something happens to the product.

    I would recommend this to a friend