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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 848 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 848 reviews
  • Rated 5 out of 5 stars

    Bgd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this when my computer slipped and fell. They fixed it like brand new. The coverage did exactly what it said it would. Haven’t had any problems with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy most of my electronics at Best Buy because I love the Geek Squad warranty. I've never had an issue with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection coverage, great customer service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A Great Value When Needed

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I definitely recommend best buy protection plans. It just gives a sense of security on products and speaking from experience makes getting help with faulty products much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I could purchase this up to a week after I bought the product. This made it a lot easier of a choice, and I commend Best Buy for this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Geek Squad Protection (GSP) Plan for most major purchases at Best Buy. When my item goes defective, the process is simple for either a replacement of the exact same item (if available) or a store credit for the purchase price so you can get a newer item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Godly picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could see the crab nebula even all the plantes plus you can make it so your whole family can see it with good optics this telescope is financially really good for saving money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery pack for my streaming camera! Use it at a lot of softball games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drone aid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was another gift for my sons xmas also, for his drone

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I think this is for the mic.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Easy way to exchange worth the money. Best purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good when protecting something expensive. I dropped my $350 smart watch and cracked the screen. I brought it to them in the original packaging and they replaced it without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was so happy on the morning he opened this gift love him and he deserved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a little bit of money you get a piece of mind if your product ever fails, why wouldn’t you protect it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replacement is top notch, highly recommended for any electronic or camera gear related product, they get you taken care of and your product back to ASAP and that’s all you would want when you happen to come across an issue where you have to use your replacement service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my life alert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad help set up my life alert system. They were very professional and the one guy took to my cat her name Onyx. He told me that his girlfriend likes the gemstone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this warranty yet but have had great Best Buy experiences in the past. They are very good at repairing or just totally replacing with a brand new product most of the time. You really can't beat that for electronics that are so expensive to replace!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digi Osmo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actual tried both gimbals and am leaning on the Digi Osmo because the others handle get in the way of the screen when recording.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    You need it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] You need protection no matter , you buy just for those accidents that could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle-free replacement for accidental damage. Worth it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works amazing

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Got this for my girlfriend and she loves it!! Honestly its so easy to set up. Just put it on top of your phone and you can take selfies with a nice ringlight!!

    I would recommend this to a friend