Customer Ratings & Reviews

always good to have piece of mind when buying a high use item.

Obtaining the Geek Squad's technical support for all of my electronic devices is rewarding. My only complaint at this time would be their appointment only policy. There could be a time when my laptop or phone may crash or become compromised. These are essential electronics needed for everyday operations in the day and age we're living in. Knowing you've paid for this very expensive tech support and being turned around at the counter because I hadn't made an appointment is quite disturbing. Just my opinion, why not have a couple of Geek Squad technician available to assist walk-in customers. For this reason I'd be reluctant to recommend the Geek Squad Technical Support.

Well with the camera I bought I need it to keep it like it is. After all it’s over $500

The replacement coverage is very much worth it on most items. If you get a 2 year replacement option on a microphone, chances are in those 2 years you’ll run into some problem. Now think along those same lines with light bulbs, electric tooth brush, razors, etc. it makes sense!

I purchase every big ticket item from Best Buy because of their 2-year replacement. I have had to use it and had no questions asked. I end up buying other items that I don't get the replacement plan on as well. I also use them for recycling old electronics. They keep me coming back for one reason or another... brilliant on their part. Best Buy is the best, hands down.

Great additional service for my tech device and related issues

Good protection plan, I like that I can just come to my store to get service

Its GSP so get it----------------------------------------

I recommend every customer to purchase this! Major life saver for me and my family!

Not sure why anyone would go without getting the insurance for any product you've spent your hard-earned money on. I made the mistake of not having and boy was I not happy when the uncertain event happened that would have allowed me to replace the damaged product. As I said before, never again will I be caught with the replacement insurance.

I purchased this when my camera light because I knew the extended warrant at Best Buy was a good one. I have used the warranty in the past and know it is a headache free and easy to use process.

Simply the Best! My DJI Mini Pro 3 was down bad. Thankfully it was insured.

I lovey geek squad protection. I get it in each piece of tech I buy and coupled with being a total tech member you are basically covered for any and everything! Have 3 kids, I never know if something will break so I purchase this as a precaution so thT if something happens I am able to get a replacement. This is a must if you have children.

[Employee of bestbuy] Geek Squad Protection has saved my bacon on more than one occasion!

[Employee of bestbuy] These days products are not made with the same quality as they used to be. I always get the protection plan with anything I purchase. Having the Best Buy Geek Squad Protection Plan is a must have.

Haven’t had to use this geek squad protection plan but have used other geek squad plans with no complaints

Product is amazing. I definitely recommend immediately

They are very helpful when you need to do stuff worked on

Great product. Easy to use and operate. Takes some practice but like anything else. Once you get it, you'll enjoy it.

I love it the time I go to the store to ask questions to the geek gang. They have all been very helpful to me when I need answers and how to deal with my computer or other items I have bought.