Customer Ratings & Reviews

Cheaper than buying a new one and there is really no hassle to use.

The Geek Squad came to my rescue when my computer was hacked and was locked up with them wanting me to pay to get my computer functional. They had me up and going in no time. Well worth the cost to purchase. Thank you.

[Employee of bestbuy] Protection is a must have on any item no strings attached.

Love our new tv and geek squad has the best customer service!

I haven't used it yet. However I'm quite sure there won't be any problems.

[Employee of bestbuy] This is suppose to be in a great year for MLB the Show. It’s concentrating on new gen systems only and the features they have introduced look great. It’s gonna be a fun season this year

Great to get with your product protection is a must!

If it’s damage easy to way to bring it back to the store

I have always loved to be squad and everything they could do. The service is very good.

IT HELPS WITH REPLACEMENT IF IT GETS LOST OR BROKEN

Love the process when got new remote easy to get fixed and reacement.

Best Buy's Geek Squad Service is a solid choice for technical support and solutions to your tech needs. With a competent team, a variety of personalized services, and exceptional customer care, Geek Squad stands out as a trusted and valuable option for those seeking qualified technical assistance. If you're looking for reliable and efficient tech solutions, don't hesitate to turn to Best Buy's Geek Squad.

A guarantee for your purchases in the store A guarantee for your purchases in the store, I didn't have to use it

I love geek squad protection. It is well worth the money

We got the Geek Squad Plan just in case we will need it. So far we haven’t needed it yet. That’s why my rating is so high. Will change it if we have any issues.

Geek Squad is always available when you need them and the 2 year replacement was worth it. I was also told that if I sell my car to return and they would uninstall the stereo at no cost. I was worried that I would lose the money that i sank into my stereo upgrade if I decided to trade cars any time soon.

I always buy geek squad protection. They even dug through my pc to find viruses and fixed it.

Polite, professional, knowledgeable. Relatively easy to contact. Worth the cost.

[Employee of bestbuy] Quick swap out for a new game would recommend getting the warranty to others.

Haven't needed to use it. Hope i wont ever need to use it and they can't fix my issue.