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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1603 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,603 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad service. The people are always helpful and the refunds or replacements are fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is well worth the $$$!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me soon many times. I bought 2 TV's that went bad and had I not purchased this, I would have been buying 2 more instead of getting themy replaced. I do not buy any electronics without this!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great geek squad services provided at Best Buy. Have used their services n they have great customer service overall. Their professional employees have a lot of patience with customer and questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind, esp with kids and/or pets around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can’t beat Best Buy’s geek squad protection plans. The best employees, who are courteous and incredibly knowledgeable. I get geek squad protection for every purchase that they have it available for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always getting gerk squad insurance. They replaced my items broken psrts quickly and effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Geek Squad Replacement plan on all of my eligible purchases at Best Buy. You never know when that piece of electronic hardware is gonna stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I've used it in the past on other items and it was simple and easy when my item broke to get replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great insurance against damges and defects if we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i haven’t use any of my greek squad warranty that i apply to the items that i bought. but i like their way or idea that if anythings happen to your item they will gonna change it with the same item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black ops 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product to play on ps5 and you get to play with friends .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Nintendo Switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection plan with anything I buy at BestBuy. It has never failed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not concerned about breakage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend. The purchase price was worth the value. This unit has been getting lots of use by all family members . The insurance plan is peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this. It is a must have. I definitely recommend getting this for all your devices and products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy to have in case anything happens with big and valuable items a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and experience. They know their business and they got to be a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with them, they always serve me with kindness and solve the problem instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Nice to know that my TV is protected just in case something bad happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every product I’ve purchased I add geek squad….. so worth it!! service is great and the technicians are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, exactly what I needed! Item was shipped fast and product was very well handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has some of the best tech support. Very knowledgeable and kind. They do offer free diagnostics for certain products. Overall, great service!

    I would recommend this to a friend