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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1603 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,603 reviews
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for protection for a game especially now adays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy replacement if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty is always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awsome warranty to get. I've never had to use it since everything I've purchased has been great so far. But it's great to have extra warranty just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monica C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very knowledgeable. Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was helpful and effective...quick turn around...definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get the insurance this Playstation is fir my 9 yr old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing and are always very fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in super handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to thank the employee that talked me into purchasing this. I was going to say no, I mean how often have I had to replace a keyboard and mouse, not often. Well during a freak accident we did manage to damage it and it was super easy to replace and got a new, not refurbished, new in box combo! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it you won't regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must purchase on every single item you buy. It is a piece of mind to have it in case the item broke. Highly recommend to add to your future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love my 2 year protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the option to purchase a protection plan, do it! It's usually inexpensive, and it provides you with peace of mind, knowing your products are protected.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Becca. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and service was excellence. my grandkids love this game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and fat service. Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection against any damage I recommend it if you want your products return always protect your purcharse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does not tell me qhat this item is

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All it states is that I purchased a non doscrpit item two months ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t forget to get Geek Squad before leaving!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection. Most of the time I didn't need it by the time my protection runs out. HOWEVER! The times I have had to use it has been a life saver. It has more than paid for itself, including the costs of the unused plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love protection plans!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend ALWAYS buying a protw tion plan for any electronics you purchase. It comes in handy if the item becomes faulty before the protetection plan expires, then you basically get a replacement product for no extra charge. Look into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have a replacement plan because you never know when you’re gonna need it so why not have it ready!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me so much when my son killed the Nintendo switch they gave me new one with no problems and hassles . Great 2 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the geek squad coverage it kind of helps if you press the brakes or is not replaceable it going to help you out and get your credit back to a new purchase or update your product but when it comes to fixing your item don’t trust these guys

    I would recommend this to a friend