Customer Ratings & Reviews

I always get the plan, the plan is good, recommend the plan... did I mention I like the plan? I am a Best Buy Employee, however my views / opinions are my own and do not necessarily reflect Best Buy Policy. Oh, yeah and get the plan ;)

I definitely recommend this product replacement plan, I have boys and the one thing you can count on is that they break things. Very small price to pay to insure that I don't have to buy anew product at full price. Very easy to get product replaced, no questions just bring it in to store and get a new one.

Geek squad protection works, do not have to worry about paying for repair, excellent replacement program

My brother in law loves his game and enjoys it a lot.

I went with the warranty option they offer so I can have a peace of mind and/or incase console came with defects.

Love that the offer of 2-year geek squad product replacement was inexpensive and covers pretty much everything.

The geek squad 2 year replacement is a must have for your prized electronics. We all know nothing is made perfect and things happen. In my experience my Elite controllers thumb stick started malfunctioning so I used my geek squad replacement and I got it swapped out for a new one.

Easy to play the purchas was easy as well I recommend it

Geek squad service is such a reliable and efficient product!

Always choose Bestbuy to purchase all of my electronics

Geek Squad has helped me so much over the years, weather it’s a replacement or anything else

Purchased this as an addition to getting the game. i always make sure i have a protection plan just in case i need to return something if it doesn't work as intended. Would recommend plans when buying.

It’s always good to have a squad service plan because you never know when you’re going to need them! Absolutely recommend it to everyone.

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GREAT PIECE OF MIND IF SOMETHING HAPPENS TO MY GAME. A GREAT VALUE FOR THE MONEY.

Worth the purchase. Protects product like it needs to

I feel this is a must need when you buy anything They either fix or refund To make your experience the best

Absolutely a must with a 12 year old boy. We have used the replacement on the fallout 4 game we bought. It simply just wouldn’t load after about a week, no scratches or anything. And they had the game shipped to our home as it wasn’t available at our store. Great service!

I always purchase the extended protection it is good price for the time you are protected

I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers, games, accessories, & really everything they offer.