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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1603 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,603 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP Best protection plans ever !!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I have never had any trouble putting in a claim to fix or replace !! Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad services are great, and they help if you have any problems with your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for SOME products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the piece of mind that Best Buy will cover any damage for a couple of years. Some things are worth getting this for! Mine was the Mario Kart racers for the Nintendo Switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan when you have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last warranty that I had to use was on a Nintendo switch. It worked out great, we got a brand new switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with it, its been great using it and i love best buy’s warranties. They are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This live-action, CG-animated adventure once again looks spectacular, though, with the high-tech, talking creatures integrated seamlessly into the film’s twee English location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my 2 year product replacement plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the option to purchase a product replacement plan, do it! It's usually inexpensive, and it provides you with peace of mind, knowing your products will be replaced if they get damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh yeah I forgot I got the 2 warranty also sooooooo it was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to kids toys - you never can be too sure. We love the peace of mind knowing we can return it for a new one if broken.....because, with kids, it's just a matter of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have the geek squad protection! They are their by telephone and of course in person. They take their time to help out a customer and make knowledgeable recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rainbow six

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun game. One of the best first person games ive played in awhile. For being an old game, and being on 75% sale, favorate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review excelentt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. They have saved me quite a few times. They have saved my computer by either doing major overhauls or helping me over the phone with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Investment Protection for Laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers and phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are reliable, honest, and went to great lengths to make sure I was satisfied. It is a great feeling to have help just a phone call away! Thanks Geek Squad, your the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for helping me fix things online is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost needed for all handheld devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the protection plan for many things before. Best protection plan ever. Most plans normally just cover non accidental hardware malfunctions. This one covered accidental, if you crack a screen, drop in water, break a button they will fix it. I got it for my Nintendo switch and for $8 for 2 years I couldn't pass it up. Any mobile/handheld device should have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me peace of mind when I purchased the new one and it was on the same thing as it was on back order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Figuring it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm looking forward to receiving the expertise of my geek squad representative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good game. I like the visuals only thing is the standard edition doesnot have legendary packs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not buy a high dollar ticket item from Best Buy without geek squad protection. They really do resolve your issues or replace it. Get total tech support me save $ on this.

    I would recommend this to a friend