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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 30,881 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the knowledge of having a five year warranty if it is needed. Great price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Walter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices goes up for the more coatly items purchased. Walter (Buy cheaper )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I don’t have to worry about my tv not working. I can just call the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the warranty yet but have used Geek Squad before. They are professional and take time to explain features of new TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection, Great price!!’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for our expensive tv!!! Love the piece of mind having this insurance!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with Return/Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very friendly, helpful and knowledgeable. I went in with a warranty/return and they helped out right away with no issues whatsoever. Thank you for all the help and making it easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this protection on all your devices. Great Geek squad protection to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price worth it. Protects against basically anything i think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was outstanding. Got a Rep on the phone 1st thing on a Sunday morning. Was off the phone within 10 mins and had a replacement product on its way & scheduled before we hung up. Bravo Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad in the past Always received courteous respectful knowledgeable service Any issues that I have had were always resolved to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan specially for TVs as it covers everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free in home Geek Squad visits have been very helpful! They migrated data between my two I Macs and are helping me fine tune my Wi-Fi system in the house. The agents even make product recommendations and schedule a future appointment to deliver and install new items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast very professional. I enjoyed the experience so much I bought another TV with the same exact warranty just because of how professional the geek squad is highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FREE FOR 2 YEARS! WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    opted to do myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this for my TCL tv. Have not used but I have incase anything should happen in the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy technically support is the best Geek squad is very reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product ro have but haven't needed to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be against extended warranties with the thought that it was just a waste of money. Then I married a woman that thought she could fix anything herself and typically did more damage. Now I buy the Geek Squad warranties on everything I purchase with implicit instructions that if it breaks, schedule maintenance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing the Best Buy includes is the guaranteed of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for valuable items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase something with relatively high value, protect it with Geek Squad!

    I would recommend this to a friend