Customer Ratings & Reviews

I was able to purchase my protection the very next day. I don’t know why I didn’t buy it at the same time. However, finding out I could buy it the next day really made me happy so in case you forget, you’re not it’s not too late. It was super easy. They even did it over the phone. Spoke to a human being process was very easy.

Geek Squad service for my HDTV has been excellent in the past has a 70 Inch that went bad and could not be repaired cause the part was not available, So had to get another 70 inch Replacement from Bestbuy and it went well plus the extended warranty was great help.

Money well spent. Quick service, easy to set an appointment and guys were very professional. Would definitely recommend to friends and family!

Great service and value. Easy to set up and use. Love it

Volunteer warranty with Geek Squad haven't used it yet but so far it's pretty good

3 years later and the TV and apps work just fine. The remote works fine, the color still shows clearly and the updates are easy just like a phone update.

Great services .....

don't know if it works hope to never use it if I do I guess I'll let ya know

I had Jason come over great Tec professionalism to the highest standard don’t think twice if to get membership do it it’s worth every cent and every dollar professionalism

Great TV at a great price. Picture excellent and sound quality good. Easy to setup. Took out the 5 year maintenance agreement which I have had on previous TVs from Best Buy and it has worked great replacing TV if unable to fix. Well worth the money.

Very friend people helping me. They were understanding of the issues I was having. Resolved my issues faster than they quoted it would take.

BUY THIS, if you live in PR buy this so it protects you from any outages!!!

Geek Squad Protection is an excellent investment for keeping your devices safe and worry-free. The coverage includes accidental damage, hardware issues, and quick repair or replacement options. Service is hassle-free, and the staff are professional and helpful. Having this protection adds peace of mind, especially for expensive electronics. It’s easy to set up and well worth the cost. Highly recommended for anyone who wants reliable device protection.

prior geek squad protection very helpful, always there even though it is usually a wait for help , it is usually worth it

If you buy an electronic item over $500, always buy this protection plan. I purchased it with a TV and unfortunately had to use it but it works perfectly. This is a must. Think of it this way, If you buy a tv that is over $1000 are you okay with buying a new one if you do not have the protection plan?

Great coverage for a great price. Very knowledgeable squad

good to have even though i haven't used it, not sure how much it was i think it was just an option on the screen, probably don't really need it

I've been a loyal Samsung TV person for years. Any time I'm looking for a TV, I'll always get a Samsung. I purchased a TV from Best Buy in 2012 and it finally started to go out. I replaced it with the same size to fit inside my TV stand and this one has a great picture and more features. For under $200, you really can't beat that. Great quality at a great price.

The best in warranty solve all the problems that your item has

Best Buy has always had great warranty service for any of my appliance purchases.