Customer Ratings & Reviews

Having coverage on a super expensive greatest tv of all time til 2030 is very relieving

The Best Buy Geek Squad Protection plan offers invaluable peace of mind. With this protection, I know my purchase is safeguarded against unexpected issues and breakdowns. The Geek Squad team is knowledgeable and provides excellent customer support, ensuring a worry-free ownership experience. It’s a worthwhile investment for protecting my valuable electronics.

Great service there when you need them. In every store.

Always great, not my first time buying this warranty. It saved our families behind more than once!

Excellent service helped with my pc troubles and was able to get my device functional again.

I love all my products worked very good my sound bar both tvs work just excellent

The agent explained the extended warranty to us in a very easy to understand way, and we bought it because of that. Often this information is confusing. His presentation was not. Good job overall!

It just arrived, I installed it and everything was as expected, great image quality, sound. The perfect installation process, the TV does everything almost by itself, I recommend it to all those who are lovers of good things in terms of quality-price, I recommend that two people assemble it due to the weight and safety

The Tv great sinks with everything easy to set no issues with connecting to internet a lot different options to connect with everything like ipad , iPhone etc.

I always purchase Geek Squad protection because they are consistently helpful and make the process easy!

I haven't had to use the Geek coverage I got for my new TV, so that is good. I haven't had anybody I know tell me, "Boy, I sure am thankful that I got that Geek coverage for my item!", but I have to be fair and also say I've never heard any say it was a waste of money. I was a bit baffled that they don't give you anything other than the receipt to explain what I was buying and we all know how some receipts fade with age to a point that they're unreadable. I have spoken with the Geek department about other matters and they were helpful even if the item I had issues with did not have coverage, and I appreciate that.....big time!

Got just in case, got it for a mid range priced TV.. Have had issues in past with Geek Squad protection plans (had to go to Corp to get it covered as store refused to honor it).. But in the end got the other product replaced. Was told that this would not be an issue this time but only time will tell. Worth it if you have the time to call Corp to make sure you are able to use it should the store refuse..

Geek squad is great! Would absolutely purchase again.

Got it to bring my 75yr old aunt into the 21 century.

Excellent service, the TV had a problem and they come to your house for any TV over a certain size. The person was clean, polite and neat. They took the back off and could see there was no funny business, don't try and fool these people they know what they are doing. The code came up that the TV was NOT ECONOMICALLY VIABLE TO REPAIR so i was given credit for the amount i paid towards any new TV at Best Buy. Ever since then i get a warranty with everything i purchase at Best Buy.

Glad I purchased the protection plan at a good deal

I just got a 48" Lg B4 OLED TV. I decided to get the 5 year Geek Squad extended warranty, to just put my mind at ease. I thought that any repairs after the first year might be pretty expensive.

Answer all concern questions I was concerned of how I was gonna get the TV up and they informed me that they do that and it didn’t cost that much. I also gave when it came and did it thanks geek squad.

It's always good to be able to call someone in when things go wrong. The last time I had a TV just break with seemingly no fix, the technician spent almost a week trying to fix it before I was provided with a replacement. I have always purchased coverage any time I buy a TV from best buy because of that.

The 2-Year Standard Geek Squad Protection is a very important addition to any appliance or electronic purchase you make at Best Buy. It gives you the added confidence that should any problem arise with the item, you know that the Best But Geek Squad team is there to assist & rectify any problem with your product. It is a very good addition to any purchase you make both for yourself or for items purchased as gifts.