Customer Ratings & Reviews

The agent were very helpful and installed the tv with no issues

The person who helped me in store was awesome he was a shift leader or something in the tv department who specializes in Samsung but is very knowledgeable and has excellent customer service skills, I went with a 5 year warranty since the bad TVs go bad around 3 years, excellent overall!

Better safe than sorry. Can't tell you how many times getting a warranty has saved me a ton of money.

Best service in town you can't beat it most appliances and tvs break down after 2 year so its a must to grab a 5 year warranty and bestbuy delivers when the time is right if not tou got 1heck of a tv or appliance

I have not used it, but im glad I have it. I purchased it in case it is needed.

I truly recommend this protection I always like to buy extra protection for the items that I buy , if you want to be with no worries just get the protection plan.

Great price and excellent picture. The 4k channels are amazing. I purchased the 5 year warranty at a reasonable price. I’ve used these warranties from Best Buy in the past and TV was replaced.

Great service and always reliable, whenever my items are damaged they quickly can help me fix the issue.

Solid and straight forward warranty. Cant go wrong with coverage

This service is a must have for all of your purchases. There is no haggle-they replace or give you credit immediately. I add it to all of my purchases.

Geek Squad was Excellent. They were very professional and answered all our questions. They did an excellent job installing our new TV entertainment center. Dallas was awesome!

Due to scheduling/personnel shortages/general societal chaos etc it took a full week before anyone could get out to help us. I do not blame GS in any way. Once Steve arrived everything was taken care of in minutes. The entire process was explained and all will be well in just a few hours.

Purchased the 5 year protection plan from the Geek Squad. Hope we never have to use it, but it gives us peace of mind.

With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

Excellent and really nice will definitely add it to more

Hope I do not need to use this. But bought an open box TV and this gives me peace of mind.

The colors are unbelievable. It has built in surround sound. There are more channels and apps to count. I am very happy with this purchase.

First tv was damaged somewhere but they made it good. Delivered on schedule and unboxed and set up, great job. Very friendly and professional, efficient and very tidy. Thanks great job, I would highly recommend extended warranty. Protect your purchase

Well be a great warrenty once Sansung manufacturers expires in a year.

Hopefully don't have to use but will be nice to have if I have any problems with my open box item.