Customer Ratings & Reviews

Awesome customer service as well as knowledgeable.

I have not had to use my geek squad protection yet

I feel more peaceful knowing my purchase is protected.

This is an inexpensive way to protect your investment.

They covered my tv when it went out. That's all it was expected to do. Thought it was Square Trade coverage, but they took care of me when my tv shot blanks. ALWAYS GET THE INSURANCE COVERAGE! Ive worked too many years of retail and seen too many products become nightmares one way or another for customers because they didn't opt for the coverage.

Have not had to use Geek Squad Protection as of yet.

Good. Price s. Great warranty helpful. Polite. Great

So far so good and feels good knowing it is in place

A great team of guys for trouble shooting electronics.

Not very to have warranty in case something goes wrong

We think it's a perfect chance in case that we need it

highly advise everyone to invest in the warranty plan.

Very good product I would highly recommend to everyone

Never used...yet but feel good just having it in place

im so glad i did the protection plan really helped out

This Is So Worth the money! I wouldn't be without it!

Staff made it easy to find what I was looking for.

This is a great product. Wish I purchased it sooner.

This is a great product. Wish I purchased it sooner.

DONT buy the warranties, Best Buy in Holyoke Massachusetts is not honoring the warranties, Bout 7 75 inch TVs and bought 7 5 year warranties, they replaced two TVs that went bad but they don’t want to replace one that just went bad, making this a third one, I think for some reason that someone in that departament feels I’m trying to pull a fast one by using the same old tv. Buy when they replace your tv they take the old one, I can understand that but once the new tv arrives they grab the old tv and take it. There at also serial numbers that should be unique to each tv, when I called, the person creating the ticket told me that number is in their system, for the life of me I know that’s a third issue, these guys really are playing with a great customers loyalty. I have been a bust buy member for years and purchase thousands and thousands from the company but that is about to change. This reminds me of circuit city. Almost forgot the geek squad agent was condescending and rude to me at my own place. His name is Mark and he works for the geek squad in Holyoke mass, we are Hispanic. I had to ask him if he was upset, mad about something to be that rude.