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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1388 Showing 27,741-27,760 of 30,879 reviews
  • Rated 4 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good deal hope I will never have to use it though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't truly rate this since I haven't had to use it but the price was reasonable. My last 2 TV's (different brand) the sound went out within 2 years so, I wanted the protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    can't beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no hassle great price can't beat!!!!!!!!!!!!!!! !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Would definitely buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't replace or repair my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV stopped working after one year. I had the 5 year "protection" plan that should have repaired or replaced my TV free of charge. They offered me store credit less than the value of the replacement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Saftey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the service. It's a nice peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I provides me a peace of mind for 5 years. Worry free

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV but slows down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV but I definitely will say that the TV is lagging and it stalls out and freezes sometimes to the point where I have to unplug my tv. It becomes slow and idk why.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection is better than product warr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is better than product warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to assist, friendly, knowledgeable staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty service to have for tv anything get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know if my tv malfunctions i will not be out of luck,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the protection plan once and I had a bad experience with it. Took almost 3 month to get my t.v. fixed or replaced. Maybe bad timing with this whole pandemic but at the end it did get resolved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional protection is always a plus w electronics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but I think it's overvalued, compared to other stores that offer warranty and repair service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed at a good time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adjents did all the work and worked pretty quickly. Only issue was I felt they rushed to get out of there after. Didn't really help me set up anything and the TV picture was awful. Had to return the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use yet but im happy to have them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems but good to know help is there when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havent used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far havent had any issues so havent used them at all

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure what you want me to review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have only have the equipment for a month or so, I have not had to use the service.... so...

    No, I would not recommend this to a friend