Customer Ratings & Reviews

Waste of time and money! instead of exchanging my tv they would rather send a tech multiple times and the problem is not fixed. I spent hour and a half waiting on the phone to go in a circle then hung up on only to wait another hour to talk to someone to tell me they have to send out someone againthen my phone died !no one called back even after saying give me your number in case we get disconnected. A real geek wouldn’t leave you hanging and they have actual knowledge.

They made it seem like this would protect your purchase from accidents when it only protects if your tv stops working because of manufacturing issues. I feel like they should state it clearly and I paid an extra 50 dollars for no reason.

have not use it but always good to have just in case

Haven't had use yet . I'll let you know bringing something in

...hope i never do! But its comforting to have it.

i haven't really use it but i guess is good to have

The computer worked fine and several months into having it… it started to work really slow… mind you I don’t be on the computer much as I use my phone most of the time.. the sound even went out, so I’m not really happy with this item

The tv is okay buy having issues with wireless connection even though excellent connection for the internet and correct password entered

I purchased this protection, have not used it yet. I have had several Geek Squad installation issues so am not feeling confident about this protection. Time will tell. I am hopeful.

We purchased a 5 yr warranty with our LG TV. Last July Geek Squad replaced the motherboard and other components. After several months, the same issue cam up. We called early February, got rescheduled a half dozen times for service (COVID), but they would push out appointment without ever contacting me. They finally arrived yesterday. They replaced all of the same components. Later that day, Black screen when attempting to go to settings, limited function with remote. Additionally, the tech left it in factory mode which only a service tech can remove (not as easy as a setting on tv). The tech told me to contact her directly, but she has not responded to ANY of my contact. What an absolute FRUSTRATING experience. They are incapable of repairing my television and are absolutely unwilling to replace my tv.

Average not yet used but not sure would be helpful

This is for my Dyson vacuum it works great but service is horrible never would have thought Best Buy would be so bad and I purchased extra warranty it has been there 15 days now and can’t reach no one I would not recommend buying anything there

WARRIOR 4-1/2 In. X 1/16 In. X 7/8 In. Metal Cut-Off Wheel 10 Pk. (4,880) Write a Review Slice through steel, stainless steel and other ferrous alloys with these metal cut-off wheels

Okay, so I bought the extended warranty. My experience with extended warranties has been mixed. It usually dies after the warranty ends or they make it difficult to use. So 3 stars until I use it and they are either excellent or horrible.

Love this television will definitely buy again but over time im starting to see black blemishes I the background and also when the tv is off.

I need more information on this protection plan. Is there a document that I can put in my file? I purchased it but was given no information on how to contact anyone if there is a problem.

bought this deal for my teen's room. plays all day

Bought the same model TV from the store as a Christmas gift during Black Friday and found it was damaged after opening the box later and out of the return window, so I bit the bullet and bought this with the replacement TV.

Haven’t used this so I have no way to review this. Kind of ridiculous asking me for a review. I have nothing else to add here but it’s demanding 50 characters. So I’ll keep writing nothing.

so glad that I purchased this warranty 4 security.