Customer Ratings & Reviews

Always good to have at least a two-year protection.

Do not buy it! Again DO NOT BUY it. This is probably my last purchase on BestBuy. I will go spend my money somewhere else. I spent over $6000 in a week. I bought 4 LG TVs for my restaurant. Remodeling was not finished on the date as we planned. So I didn't even open the boxes for 2 weeks, because my dining room was not ready for the TVs. One of the Tvs came out of the box with a cracked screen! The other 3 are just fine! I called local BestBuy, they said they can't help because it's been over 2 weeks since I bought it. They asked me to call LG customer service. I called LG customer service, they won't fix the TV because it is an external issue, it is not an internal issue. Geek Squad won't fix it. LG customer service won't fix it. I have a broken TV with all the extra warranties and no one would like to help because I didn't get to open the TV box for 2 weeks. Terrible customer service so far on both sides. LG and BestBuy as well. I should have ordered the TVs from somewhere else. If no one helps me out, I know where to take my business next time.

Peace of mind no matter what happens! Great value!

They just dropped it off. They didn’t bother to help me mount it or set it up.

Hopefully won't need it but good to know I have it.

Never pass up the warranty it's worth every penny.

I hooked it all up myself. Just got the protection since TV was $1900

Pay for convenience nothing like having a person fix my tv

got it just in case something goes wrong, it's insurance.

This was a very good service to get with new laptop

Geek squad protection plan is great. whenever I call to ask a question they are very knowledgeable.

Great purchase price I received from best buy . As always will definitely recommend. Backup.

ALWAYS GET A PROTECTION FOR YOUR PURCHASED PRODUCTS

Best to be safe. Always get a geek squad warranty.

So far the image is CRYSTAL CLEAR!! Best HD t.v. by far!

great plan for the low price you pay for five years

It's very reassuring knowing if anything ever happens to my new TV that I have coverage to help get it fixed.

Since this is an electronic device, an extended warranty is justified in my opinion.

I like purchasing from Best Buy good place to go to thank you

I haven’t use this service yet but I’m prepared when I needed