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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 680 Showing 13,581-13,600 of 30,880 reviews
  • Rated 5 out of 5 stars

    Very good product and very good service I really

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and very good service I really recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product and very good service I really

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and very good service I really recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent are very nice and smart. They answer all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy my expensive electronics from Best Buy solely because of the protection plans. Never had a problem using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good when you need it. It's nice to have as an option when you have technical issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far geek squad has been very helpful with all my purchases. Best Buy’s automated phone tree experience could definitely be improved but when I finally get a person they are always well informed and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have backup; for you never know when your television goes bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    donna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have not used it yet hopefully if we have a problem they will fix it quickly thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get on high dollar electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get on high dollar electronics. Have not used for this product but have used in the past and is simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth haveing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use the geek squad protection that I purchases but I think it's well worth having just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this but I haven’t used it yet haven’t needed to the TV is a few weeks old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. But it’s good to have someone a phone call away when you need repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 2 year protection plan is perfect for the life span of of this purchase. Always grateful for geek squad and all the help they've provided over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is Key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad Protection. Have used it in the past with excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rather be safe the sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather be safe then sorry. Plus if the tv gets damaged and it’s out of date Best Buy will give you the credit you paid for the tv to a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather be safe then sorry. Plus if the tv gets damaged and it’s out of date Best Buy will give you the credit you paid for the tv to a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service provided!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been let down w any if my purchases as long as I have purchased a warranty. Costumer service is top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working real good my family love the tv its my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was great. timely the store personal were very helpful. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad associates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each associate I’ve spoken with has been very professional. Great attitude, knowledgeable and very helpful.

    I would recommend this to a friend