Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 684 Showing 13,661-13,680 of 30,880 reviews
  • Rated 5 out of 5 stars

    Geek Squad very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I purchase with each items I buy it is always the best decision. Always helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good very good very good very good very good very good very good very good very good very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad AAA+++

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service plan money can buy a must have if you want to protect your major purchases easy repairs every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend geek squad and purchasing a geek squad protection plan for any purchase from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting the 5yr plan. TV died just within the 5 yrs and it was easily replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal to protect my 55”TV. I got the tv at a great price so I thought I’d add the 5 year service plan too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad never lets me down. I’ve purchased protection in the past and I’ve never had any problems. Piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this warranty gives me great peace of mind. Fortunately, I have not had to use it. I have had other warranties from Best Buy and live up to their word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for New TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my new TV. Best Buy is usually good about responding to customer issues so hopefully my TV will be fine. If not I'm sure they will help with any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Tv went down randomly after 3 years and they replaced it free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say...the geek squad is the best at what they do and knowing I have this protection is peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service, glad my TV is protected and can be worked on after manufacturing warranty expires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will help when needed. Great products at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is great through them. I hope I don’t have to use it but if I do I know I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for every purchase!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where would I be without geek squad?! Life saving product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the help they offer. They are always friendly and very helpful with all your needs. So if you need help don’t be afraid to let them know you are not computer savvy lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection to Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when needed. Time has always been shorter then estimated which is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung TV and Samsung surroundsound are not co

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do I get someone to help me wMy Samsung TV and Samsung surroundsound are not comparing right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and told me I bought the wrong mount. He had one in his truck & it worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind at a small price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and in a way I hope I never have to but I am glad to know it is there if I need it.

    I would recommend this to a friend