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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 687 Showing 13,721-13,740 of 30,880 reviews
  • Rated 5 out of 5 stars

    Geek Squad is Good Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have, but I do wish it was cheaper to purchase the extra warrantee. Overall, excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With the small extra price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have a plan when your product unexpectedly goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me quickly and easy for me to te

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knew all the answers and were very helpful. I highly recommend purchasing the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time. Was very knowledgeable and timely get everything done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In haven't used them but my mothers roku tv busted and due to the damage was internal the warranty was no good. I wish I didn't purchase this but in didnt find out until three weeks after purchase when her tv messed up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked tv advised me to ask for a return due to bad a power board

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet personally, but I've heard good things from other people. Hopefully, I won't have to use it, but if I do, I feel confident they'll take care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the protection plan on electronic purchases. If it cannot be fixed they will replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this plan yet, which is good, but I have used these plans before and they are worthwhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this plan yet, which is good, but I have used these plans before and they are worthwhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Geek Service Before and it really helps a lot. That’s why I always purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad performance was excellent. I certainly enjoy their visit. I'm a completely satisfied customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase, Low Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great budget TV. We haven't had any issues with the TV itself. Some apps crash (about once or twice a month) but other than that it is a solid 1080p TV. We purchased ours for $300 and added the 5 geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O u best believe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the two year plan for this samsung tv i just bought just in case something happens im protecting my investment well played best buy well played

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a problem with me newer device yet where I've had to contact Geek Squad but I have contacted them in the past and they we're always helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A need!! This plan will help from buying a new tv when something is wrong with it. I am glad I purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've learned a long time ago to always purchase a warranty or service protection plan. It's a pain to pay the extra money, but saves you a migraine in repair costs in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't want hassles, get an extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy extended warranties because I don't want to deal with the manufacturer. Do yourself a favor, get the extended warranty and have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use Geek squad but have in past years. I love them. They really take care of your product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice For The Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Very Good Smart TV for the price. I like Samsung's other electronics and computer components as well.

    I would recommend this to a friend