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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 702 Showing 14,021-14,040 of 30,880 reviews
  • Rated 5 out of 5 stars

    Solid Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these guys have never disappointing. Always friendly and willing to help.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year standard geek squad protection was worth the purchase on a new tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the price point. I hope I never need it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv it looks good in my room especially when playing Xbox X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can choose what protection plan I get to pick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just in case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them yet for my TV, but they did put my car stereo in with speaker. Their work has fast and adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad protection for everything I get!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it yet but I'm glad I have it I know my mom was thankful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan on my tv’s, it comes in very handy if something should go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra protection on my tv’s and it comes in handy when something might go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Good warranty for a good price. It was well worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plans are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy i got the protection plan, not because I've needed it yet, but b/c it makes me feel sure that best buy will be there if something should happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the peice of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't have to use the warranty. It seems like when I get a new tv I need new stand, ECT. At least this way I know I can plan for next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me get my tv replaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me replace a tv with panel issues. Cannot complain with their service! Super respectful! Top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have a back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case although I don’t anticipate any

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with sound on new TV and Geek Squad came to the house and turned out to be settings on Directv so technician changed and then even showed me some neat features of the new TV didn't even know were there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Geek Squad protection plans for all our appliances, as we believe this is the best value on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Geek Squad protection plans for all our appliances, as we believe this is the best value on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know I have protection for 5 years -vs- 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable geek squad. I would definitely recommend to anyone that purchases a expensive TV or laptop

    I would recommend this to a friend