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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 707 Showing 14,121-14,140 of 30,880 reviews
  • Rated 5 out of 5 stars

    Excellent service very professional agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad very professional service has always covered all my needs for all the many products I have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to call them yet but I know they are there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work with never gives me a issue with service and with most things they will come out to you and check out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have never let me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work with never gives me a issue with service and with most things they will come out to you and check out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service Agent Took Them To My Car She Was

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mats For Our Car Was Great Will Purchase Again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this coverage on my past television. TV crashed within 3 years. No question replacement delivered to door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankfully--haven't needed this yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but my last TV died with no warning and was about 5 years old. With the manufacturer warranty of one year, this provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind in case there is an issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the protection plan, but it is reassuring to have it in case of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I would recommend protection for purchase item . It shows that Best Buy stands by their product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Insurance Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty wordy and I haven't tried to use it, because nothing has gone wrong. However, if you do not purchase a warranty with your television and/or BlueRay, then I do not envy you. Its the right thing to do in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a Geek squad protection on our computers and have been very pleased with no viruses or issues since we started using the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me the protection and security I need as I've had some tv issues in the past that I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 years of warranty well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty covers my new LG tv for the next three years and best buy fixed it if not they give you the same tv or other within that price range. Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best service out their i always get their services and renew it this always comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up punctual and professional. They are knowledgeable and helped me solved my TV problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so well I love having protection just in case anything would happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for expensive electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don’t get extra warranty but in this case I did because it is an expensive purchase. Doesn’t protect damage from fals though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy geek coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do show up and keep repairing the tv but should be taken back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to have you just never know when you might need it. I have already had to replaced my kids tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get support on my purchase quickly when I got to the store. Well worth the money and peace of mind.

    I would recommend this to a friend