Customer Ratings & Reviews

Always, always get the geek squad. Never know when you need it and avoid the manufacturer hassle.

Always purchase when buying expensive electronics.

great price for protection when you want your electronics serviced

We have used Geek Squad for a number of things so far and they have always done a good job.

Best deal for a warranty I came across Best Buy is truly the best in the game with the best warranty’s in town

Try going anywhere else for tech support and were lucky to spend less than a C note. They do a decent job and cant beat the convenience and price.

always good to purchase, they will fix or replace it if you have a problem

Got the warranty for my recent TV purchase. You can never be to careful! Hopefully I never have to use it.

So far we haven’t had to use this offer except for the original setup questions we had while it was being setup.

I always get the geek squad protection. They are there for you if you need them. Best Buy is number 1

I think its really cool best buy offers this service, it beats buying a expensive brand new big screen tv.

This tv was the best purchased from Best Buy…ordered it online and pickup in store.

With new products being made cheaper this is a guarantee you will have a working product.

Geek squad is always awesome! They are very polite and professional. They try their best to resolve any issues.

I've bought about 6 tv's in the past 10 years for various places in our home. I've used the plan once only to find out I've had the tv actually 6 years.

so far haven't needed it but always good to have with a new purchase

Worth it if you have multiple things to for protection. Great not having to worry about all of the items breaking down.

I love that the Geek Squad 2 year protection covers burn-in for OLED tv's, but when I spoke with Best Buy support I was informed that the protection would begin after the manufacturers warranty but when I received the Geek Squad protection confirmation it shows that the protection begins from the day or purchase. There seems to be misinformation provided from the Geek Squad support agents.

An absolute must have! Simply looking out for my best interest with the purchase of my Surface Pro 7.

Had many issues over the last couple of years I've used this service. it's not great, however, the instore service, especially Matt...has been very good because at least they try.