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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 715 Showing 14,281-14,300 of 30,880 reviews
  • Rated 5 out of 5 stars

    Lorance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet purchased for convince and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yikes! We already had to use this and Insignia customer service. Both were excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection! They always help, even if it's a simple solution handled over the phone they are always knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad Protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides piece of mind. Always helpful, and have never been disappointed. Recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides piece of mind. Always helpful, and have never been disappointed. Recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend The Geek Squad service to anyone who owns a computer. No hassles, No worries, Just plain great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent insurance and recommended I like product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Geek squad continues to be on top of their game. Very patient service when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it because you never what can happen so I recommend to get it just to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value and yes you will definitely be using this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had anything wrong with it knock on wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had anything wrong with it knock on wood hopefully nothing ever happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling like there is a weight off my shoulders with the protection of the the geek squad agreement we bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Je

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the Geek squad protection it worth it because of all the benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely have a piece of mind knowing that I'm covered for certain things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are also very helpful over the phone anytime we ever have problems. They usually get it figured out over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but I had to buy it just incase. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best protection you could have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in having extra protection for any device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is kinda before I need it. but 5 years gives me peace of mind. We shall see if I ever need to actually use it. If I do, I'll be back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluesman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great called them when had small problem on tv the tech knew immediately the solutions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this protection plan (and hope not to have to) but it's good to know that Best Buy Geek Squad will come if I need them.

    I would recommend this to a friend