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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 720 Showing 14,381-14,400 of 30,880 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was so easy to set up. Out of the box and connected in less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty plan for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty plan saves you from having to send your warranted product to the factory and having to wait for it to be repaired! Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Best Buy replaced my item real quick

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad around is great for the piece-of-mind when it comes to electronics. They are great to work with and can troubleshoot pretty much all issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy higher end items, I always get a service plan. Have one on my 50"and has come in handy more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD PROTECTION, NEVER HAD TO USE IT . BUT A MUST BUY JUST INCASE ITS NEEDED ON ALL EXPENSIVE ITEMS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter which product you buy , I always purchase the geek squad protection, better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed service. The came quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and actually very helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered my tv and they were on time with the delivery and both young men were complete gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Irvs TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful and professional on the phone. when I called

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy an expensive product without some sort of protection plan. Geek Squad has never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product , recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use this, so far so good. I always get the extended insurance just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting an extended protection for your product is a smart move especially with TV's. This is a great low cost safety in case anything happens to your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my new TV and sound bar and the geek squad came to the rescue. he figured out the problem and resolved it within 15 minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program is always a good investment on buying things Unfortunately they only give you 15 days sometime too pay it off where I really do believe it should be at least one month otherwise they do what they need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with recent purchase. We’ve used Geek Squad service for many years and always happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coverage on the Planet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since they've offered these extended warranties, I've purchased them. If something is wrong, just bring it in and get a new one. Simple as that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down their protection plan is the best I would always recommend it to people that worry about something breaking.

    I would recommend this to a friend