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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 744 Showing 14,861-14,880 of 30,879 reviews
  • Rated 5 out of 5 stars

    Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always friendly and very helpful and do everything they can to make sure they fix the problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Sony OLED TV. It is easy to watch even when sun is shining in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to utilize the service once already but they were very helpful and polite all throughout. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Heart Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember when THEY said, "You can't buy Peace of Mind".... Well they lied lol. You get it at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is gawd!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with replacing and questions replacements are fast and easy will always have geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With it for the investment. Never had to utilize a protection plan but you can never tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 5 year warrenty for our Protection of our products in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have a warranty in case of pixel issues or backlight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this plan gives me peace of mind if anything was to go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting this in case our TV had issues. Especially if we have a surge problem. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great thing to have as a equipment protection plan. Especially with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for my daughters computer. It keeps me from getting a virus.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet had any issues but just knowing that I purchased the protection plan is a huge piece of mind!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a good price. Will it be worth it? Who knows but it's nice to have backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what can happen! Love having this security that it'll be fixed or replaced. Specially for the price you pay for these things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why spend big money and not get a warranty?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spend big bucks on an appliance or TV. Buy the warranty. Don't be a cheapskate! Protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly service. I have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Best Buy replacement plans, they truly do honor their lemon policies and they try their best to address the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have excellent experience with the Geek Squad. I called them on our new tv when we had an issue using Netflix. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Hisense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS DELIVER MY HISENSE 70" they showed us how to set it up how to unbox it that's was good Thanks..

    I would recommend this to a friend