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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 749 Showing 14,961-14,980 of 30,879 reviews
  • Rated 5 out of 5 stars

    Got a new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for service plan - got a dead pixel - got an upgraded TV for the same price as the old. Bought the plan again on the new TV. It really works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan as always. Covers you just in case of the every now and again, Uh OH moments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I will be able to use if anything ever goes wrong. (Within the time frame)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my computer they had it set up within 12 hrs with all of my new software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody like when there's an issue with tech . Bottom line glad it was geek squad I had to call. Very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of pricey , havent used it yet but will update the post at a later date if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again always wise to buy 5 year Geed Squad Protection! Don't make the mistake and not get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my tv, geek squad came and said I deserve a replacement tv and it was clear defect. Came to my house and made things very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think just buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv looks great premium look so glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is awesome. I'll always buy these plans for big purchases knowing Best Buy makes it easy to repair and exchange if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instore service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alwaysget the best service and friendly service at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waranty covered my needs of glass replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty gives us a piece of mind for protection and no unexpected out of pocket cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have to ensure your products last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV, I didn't need the 4K or smart TV.. I honestly just needed something to get me by and as a college student it's perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can’t beat it, worth every dime, covers everything

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    I can count on Geek Squad to solve my comp problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I value Geek Squad. Wouldn't know where to get help otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always purchased geek squad protection for my all gadget and electronics for a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warrantee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the things that have gone wrong in the past with purchases, I highly recommend adding this warrantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the things that have gone wrong in the past with purchases, I highly recommend adding this warrantee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me move everything purchased. Havent needed to call about anything broken. Pricing was very good.

    I would recommend this to a friend