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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 30,879 reviews
  • Rated 4 out of 5 stars

    43 Google tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Was satisfied with the google tv software. There was a conflict with my sound bar remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the thing we needed. It's a must to buy if you have little kids running around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been great with my purchases. This 5 year warranty for my new high definition TV is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant live with out this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh this is by far the best, children are 10 and 7 so this is a great option, they will fix it and have it back in a nice time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having extra protection on all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use all the perks or not at least they are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protec plant Laci TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy the protection plans. never know when something will go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get extended protection on all purchases to avoid heartache later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get extended protection on all purchases to avoid heartache later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan reasonably priced and so far we have not needed it but feel better that we have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on broke tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and service from local Best Buy. Had tv problems and they took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have used the protection program it has worked great. Remember when you needed you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect protect protect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans from BB are really the best. I hope it stays this way.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind words! We really appreciate it. We're happy to hear you like the protection plans and look forward to keeping your products protected. Please let us know if you have any questions!

  • Rated 5 out of 5 stars

    Geek Squad is always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet but it is nice to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is very friendly they always try to find a better solution , they make you happy with the final result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so thankful for geek squad because it saved me from losing money on my tv when it stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the Protection plan Well worth the money. Any issues , just take it in , it’s that simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Geek squad fixed and my issue and made suggestions on another product that wasn't in the equation. So I got double help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely used this service quiet a bit. Definitely get this to protect your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that when I need to use this warranty it’s available

    I would recommend this to a friend