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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30879 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 752 Showing 15,021-15,040 of 30,879 reviews
  • Rated 5 out of 5 stars

    . Important to use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend. Important to use this service and have peace of mind with all the products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not used yet, maybe never will

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was reasonable due to low cost of equipment (tv) that it supposedly protects. Will see in the future how BestBuy applies the extended protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was worth buying. I had to use this all ready when my tv messed up. The only problem was my local best buy lost my tv after they fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s protection plan last longer than the regular warranty’s and will replace defect Item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the best name brands can fail to perform. It's nice to know that geek squad protection can help you repair, or retrieve important files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never do a purchase without it! I’ve skipped it a couple of times and have always regretted it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret getting this. It’s been very helpful so far. It’s a little pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had tv delivered. they brought it in the house. havent used their service yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keek squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent and rapid service. Have had this service for years without and problems or complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing you can do when you buy any electronics. Best Buy has the best service policy in my opinion. I will never buy without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek square warranty on Samsung 58" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope jo never have to use this 5 year warranty, but just in case I am glad I have it!5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this protection plan. We had it on our rca tv and the plan had to replace it with another tv free of charge. I got it again for our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought this not so expensive protection plan. My remote went haywire and it was replaced for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made the change out of the TV easy and hassle free. Neat and fast. Stay until everything was working and clear to me how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them for this purchase yet. Had Geek Squad from a former purchase and like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked as a member of the Geek Squad for a year at Best Buy 1071 in Gainesville, GA. I believe in this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not lucky enough not to use it for now, but I hope that when I need it it will be available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I brought the tv for my girl her tv went out on her so I got it as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I did not purchase this, I would of had to buy a new tv at $500-$700. This really came in clutch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so much better knowing my big purchase is protected for 5 years. Spending so much money is a little easier with this peace of mind.

    I would recommend this to a friend